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A-US Air Conditioning
- Heating & Air Conditioning/HVAC
- Garland, TX
About this business
Location details
707 Easy St, Garland, TX, 75042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
American Home Shield is a scam and then they use a subpar hvac company! First off, they proceeded to walk in my house with no shoe covers!!! The first $100 service call was diagnosed as a refrigerant fill. It worked 3 days and was back blowing hot air. Of course, now you have to call the warranty company in order for them to come back for the real issue and pay another $100 fee. The appointment was scheduled 5 days later, mind you, it is 103° in Texas. When they came back out they said we needed an evaporator coil but it had... read more
Extremely disappointing experience. The technician arrived nearly two hours late and rushed through the visit. Our AC unit had been recharged with refrigerant only two months ago, and it is already freezing again—an obvious reason to investigate a possible leak. However, no diagnostic or leak test was performed. When I asked for proper testing, the technician raised his voice at me over the phone and admitted: “I won’t bullshit you, I didn’t run any tests at all. I just washed the condenser, and it was fine.” He then sugg... read more
Their customer complaints are legitimate!! Our pioneer mini split unit in our master bedroom started blowing hot air and displaying an error code. I requested service through our home warranty with American Home Shield. They assigned this company, and I paid my $100 deductible. They called the same day, informing me that a technician would notify us the day before his arrival. The night before, at 7:48 pm, Mike, a technician from A US Air, texted me. He said he would arrive the next day between 12 PM and 3 PM. Keep in mind... read more
They did ultimately fix my ac but it took multiple calls and 3 trips to my house. I eventually was able to get ahold of someone higher up who helped but when I first called they said I couldn’t talk to anyone else bc there supervisor was just going to tell me what they were saying which was that WED was the earliest they could come back out making it a full week since they had already came out and “fixed it” eventually they were able to come the next morning after I spoke to someone else.
We had them out as a contractor for American Home Sheild. Initially we thought they did a great job. Only recently we found out the drains were not properly pitched so the unit has been overflowing to the secondary line for almost 8 years. The condensation pan was never supported properly and failed draining hundreds of gallons of water into our bedroom and closet. Their tech came out today and admitted it wasn't installed properly but the company is fighting against fixing the problem unless there paid again. The attach... read more
Frequently asked questions about A-US Air Conditioning
How is A-US Air Conditioning rated?
A-US Air Conditioning has a 3.8 star rating with 2,079 reviews.
When is A-US Air Conditioning open?
A-US Air Conditioning is open now. It will close at 5:00 p.m.