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Family RV
- RV Dealers
- Ontario, CA
About this business
We specialize in sales and service of new and preowned travel trailers, toy haulers, and fifth wheels. We pride ourselves on providing superior customer service to our customers not only during the sale, but for years after.
Location details
1510 Auto Center Dr Suite B, Ontario, CA, 91761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Jeremy was our sales rep and showed us all of various styles that we like and let us know cost without pushing us to buy! This is an indoor showroom which is awesome! 😊
Facility - not bad. Nice to look in the indoor showroom on a hot day. Sales - ok. Nothing special about the staff. They will happily sell too much RV to a newbie who hasn't done enough research. Ask me how I know. Service - terrible. Only have two experiences. 1st was the PDI. Was rushed thru it. Hitch was included in the deal so they installed it and set it up. Once I learned more about it I had to redo the hitch set up for the weight distribution. Nothing too awful bad yet. Brought our toy hauler in for warranty work. Lo... read more
Went here to just check out the Flagstaff 5th wheels to see what they looked like and fell in love with one. The guys were great and frendly. Brought my wife in and she loved it too. Went back and forth and finally got the price we wanted and brought our trade in. Delivery was very informative and not rushed. Traded a Jayco in on it and the difference between them was so far apart it wasn't funny! The quality of Flagstaff was WAY above the Jayco. This maybe the last RV we'll buy. Drove it home and pulled so much better the t... read more
We arrived here from the Midwest with some issues! After trying several dealers, found Family RV and this place is awesome. Great facility for sure and the service department is excellent. Londen understood the repair and maintenance items and got this right the first time, a single visit. Neat and clean workmanship and excellent results for us. Will definitely come here FIRST in the future!
So I've tried several other RV service shops in the IE and Family RV is the best, HANDS DOWN!!! Their Service Manager, Londen always takes care of whatever I need, his communication is on point and they have reasonable pricing, compared to the other RV service shops I've tried. Every time that I come to pick up my trailer up, it's cleaner than it was when I brought it in and then they have the technician who performed the work conduct a thorough walk through to show me what they did and ensure that I'm satisfied with the w... read more
Frequently asked questions about Family RV
How is Family RV rated?
Family RV has a 4.7 star rating with 136 reviews.
When is Family RV open?
Family RV is open now. It will close at 7:00 p.m.