Speedy Transport Group

Jaime 

on Google

5 months ago

Terrible service. Staff don't speak English, and do not even try to do their job. I was waiting for a shipment, and trying to coordinate the delivery. When I called, the staff could not speak English, and repeatedly transferred me to a line that went dead. I had to call 5 times, and was on hold for over an hour. When the shipment was eventually delivered (several days late!) the driver sat in the truck, talking on his phone, for over half an hour. He did not move until we knocked on the door. Then, he continued to talk on ... read more

Ian P 

on Google

6 years ago

The driver turned up crying a sob story how he had to get back to Brockville, my soft hearted staff member signed without counting boxes Our Fault. We informed Speedy within 2 hours explaining and even provided pictures. The driver told us he handballed the goods to my staff member. We received a large pallet shrink wrapped see picture. Speedy customer care said they would provide picture proof all boxes were shipped. We have not received any pictures or communications from speedy Customer CARE. I can only provide our s... read more

yuvraj singh 

on Google

a year ago

The worst company who waste others company time, as they just want load goes from their trucks and nobody should order from another truck company in cheap. And the manager is worst person who don't know how to talk to people, we came from very far and because of load we stayed at same place for 2 days as they accepted the load first then they said company is closed, so we stayed, today they say we don't have email, when we showed email, the manager said abusing words that we will not give any load and used F words and more a... read more

Adrien Lavoie 

on Google

8 years ago

As a store owner my multiple skid order has been sitting in their warehouse for quite a while now. They never called me, I had to call them. Then they gave me little to no working window because "they need their truck to be back for the afternoon". What retail store opens at 7am? The driver seemed like a good guy though. Maybe a lack or resources (trucks and drivers)? A little more organisation wouldn't hurt this "Speedy" Transport company. Also, service in french from the dispatcher would've been appreciated (for deliveries... read more

Luc Langevin 

on Google

7 years ago

I was called on Wednesday and arranged for delivery on Friday with an 8 hours window. I took a day off to receive delivery. Wait and wait nobody shows up, no phone call. Finally can talk to somebody to be told that my stuff never left the warehouse but they don’t know why and that I had to call the following week to reschedule. Contacted them the next Monday saying that I had a window to receive it in PM. At 08:30 they answered that all their truck had already left for the day and I had to pick another day. Wow do they think... read more