Speedy Transport Group

Ian P 

on Google

5 years ago

The driver turned up crying a sob story how he had to get back to Brockville, my soft hearted staff member signed without counting boxes Our Fault. We informed Speedy within 2 hours explaining and even provided pictures. The driver told us he handballed the goods to my staff member. We received a large pallet shrink wrapped see picture. Speedy customer care said they would provide picture proof all boxes were shipped. We have not received any pictures or communications from speedy Customer CARE. I can only provide our s... read more

Nick Huffman 

on Google

9 months ago

Do not trust this company with your shipments. Their driver had us sign 3 slips, which we believed represented 2 skids and a large additional box, only to find out the third slip was for an entire other skid. When we called to ask if they still had the third skid, they responded it was signed for and refused to help further. Straight out criminal. 

Chris Carmen 

on Google

4 years ago

Speedy Transport Group understands how to deliver customer value. Dealing with their customer care team through to their drivers has been a positive experience for our staff. When our company has had concerns arise they act to resolve them promptly and if required effectively go up the chain of command to include and be addressed by management. In a customer-driven environment they have proven their intention is to do just that; drive customer results. 

Adrien Lavoie 

on Google

6 years ago

As a store owner my multiple skid order has been sitting in their warehouse for quite a while now. They never called me, I had to call them. Then they gave me little to no working window because "they need their truck to be back for the afternoon". What retail store opens at 7am? The driver seemed like a good guy though. Maybe a lack or resources (trucks and drivers)? A little more organisation wouldn't hurt this "Speedy" Transport company. Also, service in french from the dispatcher would've been appreciated (for deliveries... read more

Eleanor Duncan 

on Google

3 years ago

I received my mobility scooter yesterday! When I saw it in the truck - weighing 277 lbs, on a skid, in a box and secured within a steel frame my heart sank! I am 82 years old and have just had open heart surgery - there was no way I would have been able to unpack this. Never mind! To the rescue came Terry and Ron! In jig time they had it off the truck, uncrated, in my apartment and the wires, frame and bits and pieces of the packing cleared away! I know delivery personnel are very, very busy and have long days and yet ... read more