The Westshore Grand, A Tribute Portfolio Hotel, Tampa

Sherrell Anderson 

on Google

a month ago

I stayed at this hotel for 5 days, and overall, the experience was extremely disappointing. Housekeeping finally came on day 3, but when we told them we weren’t ready to leave the room, they said they’d return. They never did. The room was never cleaned the entire stay, and we had to call just to get fresh towels—something that should be standard, not requested. The shower had very low water pressure and kept shutting off in the middle of use. It was frustrating and felt like an issue that had been ignored for far too long.... read more

Rob Molitor 

on Google

2 months ago

Awesome location, super nice staff, nice rooms... No USB ports in the room in 2025?? I've stayed in places no where near as nice with better amenities, no mini fridge, no microwave... Lacking what I would consider basic essentials for such a nice place, no USB plugs and no mini fridge is a deal breaker for me, very nice place, very clean, very quiet, but without those, I will stay elsewhere going forward Update, to agree with others, the thermostats are wayyyyy off!!! Would not go under 65F and it was substantially over 65,... read more

Keiarra Herbert 

on Google

3 months ago

As a loyal Marriott Bonvoy Titanium Elite member traveling with three children, I expect clear communication and reliable service — especially when it comes to something as basic as an airport shuttle. Before arriving in Tampa, I confirmed twice — once via phone and again through the Bonvoy app chat — that a shuttle would be available to pick us up upon landing. After we arrived, we waited over 30 minutes while other hotel shuttles came and went. Ours never showed. When I called the hotel, the receptionist seemed indiffere... read more

Drew B 

on Google

a week ago

This is a average stay at best. Service is a joke on so many levels. It’s. A name of a hotel brand masked behind a dirty older hotel. Any hotel that when you pull in to a 4 star or above hotel and doesn’t have the brains to tell employees to greet and be helpful should be a non traveled to hotel. The tv in Rioom was good 

Edithbeth Santiago 

on Google

2 weeks ago

I recently stayed at Westshore Grand and was impressed by its fantastic location—close to shops, restaurants, and the waterfront, making it easy to explore the area. Unfortunately, my experience was marred by what appeared to be bed-bug bites covering my arms and legs. I reported the issue to the front desk immediately, but they seemed dismissive and offered no meaningful resolution or room change. While the setting is ideal, I can’t recommend Westshore Grand until housekeeping and management take guest concerns seriously an... read more