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West Shore Home
- Kitchen & Bath
- Chattanooga, TN
About this business
West Shore Home - America's most trusted home remodeler - specializes in bathroom remodeling, bath and shower replacement, home window replacement, entry door replacement (including front doors and patio doors), and home flooring installation, all completed in as little as one day. We make home remodeling easy with our scan-to-plan accuracy technology and highly trained employee installers. Established in June of 2006 as West Shore Window and Door, West Shore Home offers everything from bathtub and shower installations to tu... read more
Location details
1320 Appling St, Chattanooga, TN, 37406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
Really disappointed with the service I received. I hired them to replace my old bath tub with a walk-in shower. The installation team were there until 8:30 at night, didn't install the doors correctly, installed a shower head that barely works, left a mess in my home and all sorts of junk outside my home, including screws and sharp pieces of broken ceramic tile. When I called their customer service line they told me the next available appointment was over a month away. So basically I paid for a shower that I can't use. I hav... read more
I had all new windows installed on my home in February 2025. I was told that the windows will withstand 185 mph winds. When I had a wind mitigation performed in August of 2025 to submit to my homeowners insurance I was told that the windows are not hurricane proof windows. And therefore I cannot receive a discount on my insurance. I am extremely dissatisfied.
In May 2024 we had a complete bathroom remodel in which we paid over $30,000. The overall installation went well but in less than 1 year we notice that the shower pan/floor was extremely slippery. We called West Shore in **********, ** who installed the bathroom. They sent a tech out to apply a nonslip coating on the shower pan/floor. Within a few months the coating starting coming up. I called and they told us that we need to pay over $100 to have it fixed because it was outside the 1 year warranty. I then questioned the ty... read more
2 years ago West Shore Bath redid my shower install. I thought everything was going ok, the 2 young men seemed to be in a hurry. Ended up connecting to the pipes wrong. An older man came out next day to change it around and it was fine. this is the second year and my shower looks like it is 10 years old. The chalking they put in has turned yellow and brown in the corners. I spent enough money on this install for excellent service which after calling west shore they told me I would have to pay for them to come out and fix it.... read more
On April 4, 2024, I was scheduled to have a tub removed, 9 new windows installed, and a new sliding glass door. Westshore employees arrived around 9:30am to start the work, which was completed that day. Upon using the shower 24 hrs later, there was a large air bubble on the bottom of the stall, I reported this along with the caulking used to seal windows that dried and cracked out, did not hold up. I was told they would need to complete a redo, the manufacturer of the stalls was having issue with faulty materials. On January... read more
I would not recommend West Shore Homes for a bathroom remodel, unless you have a "pre-construction meeting" with the salesperson and the install team. We had a bathroom remodel, removing a jacuzzi/whirlpool tub, installing a new tub, and new flooring. the cost was nearly $20K. It was supposed to be a "2-day-job". On the first day of the demo work, the installers said, "the salesman ***** promises things we don't do". I thought to myself, great, here we go, this is not going to go well, and that's exactly what happen! We were... read more
They like to use predatory lenders. I have been paying for my shower for almost a year and my balance has went up!
I contracted with the company for a new door. The installation team came with the door and discovered it was too small. They were very apologetic, the person in charge of the location and the delivery team called me to apologize as well. They told me that they would put in a rush order. The door replacement had major financial implications for me at that time and the original installation date met those obligations.The door manufacturer, ******, took full responsibility for the error. The rush order for a standard door and f... read more
This place!!!! Just horrible. I got a walk in shower installed by this place they have came back to my house 5 times to fix the mistakes. Walls are like jello glue dont stick. Caulking cracking and peels off. Base is slippery real bad. They complained that i call in to much. They dont want to do there job they say that the walls are supposed to be that way. I financed $17,000 for this project and I am telling you dont waste your time with them. They have had to redo entire shower every time. They dont stand by there word the... read more
Frequently asked questions about West Shore Home
How is West Shore Home rated?
West Shore Home has a 4.8 star rating with 4,521 reviews.
When is West Shore Home open?
West Shore Home is closed now. It will open at 8:00 a.m.