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West Shore Home
- Kitchen & Bath
- Chattanooga, TN
About this business
West Shore Home - America's most trusted home remodeler - specializes in bathroom remodeling, bath and shower replacement, home window replacement, entry door replacement (including front doors and patio doors), and home flooring installation, all completed in as little as one day. We make home remodeling easy with our scan-to-plan accuracy technology and highly trained employee installers. Established in June of 2006 as West Shore Window and Door, West Shore Home offers everything from bathtub and shower installations to tu... read more
Location details
1320 Appling St, Chattanooga, TN, 37406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
Disappointed in demo. Installers did not tape off work area and therefore the whole house is covered in construction dust. We have been cleaning for 2 days. We will need to have our ducts cleaned now and we have gone through 2 air filters so far. Actual cleanup in the bathroom was also very subpar its big enough for 2 people and took over a couple hours to clean properly. Screen was so caked in dust you couldnt see out the window. The installers were polite and communication throughout project was good. Wasnt happy that no w... read more
On April 28, 2025 I agreed to a bathroom remodel. On April 29, 2025 I was told they couldnt demo the tile floor without purchasing a vanity, so I cancelled the project that day! Two days later on May 1, 2025 they did an ACH withdrawal on my deposit. I have made several calls and still do not have the money back in my account!
********* company with a CEO that purchased the naming rights to **********'s ************** field for $50 million but cannot refund your measly deposit after they lie to you about the project and the contract. I was baited and switched after the salesman ***** **** told me that the wood siding surrounding the windows would look and match the rest of my house surrounding the window. This is a LIE. They will butcher your house, decrease your curb appeal and give you siding that does not match. The installer manager will also ... read more
It is clear West Shore is writing their own reviews.I paid over 22 grand to have a very small bath remodeled. This was over 5 months ago and I still can not take a shower in there. Before the remodel the water was fine temperature wise in the shower, Now we can't get it warm enough to even use it. They installed a pressure balancing valve in the shower that restricts the hot water the more you try to turn it to a warmer position. I have complained several times and they have sent 3 different repair people out but say they ca... read more
Original bid $15,000+, salesman came back and assured me I was getting the shower I originally ordered for almost $11,000. I specifically wanted non slip pan, hand held shower head, a bench and a flat finish. I got none of these things. When I asked they referred me to ****** as it was so much cheaper. They could put a non-slip coating on but would have to be redone yearly. I feel like they saw me coming-single, older female and took full advantage. They came out and looked at my shower a couple times-get a mat from ******, ... read more
Predator of the elderly. Visited my elderly owners. Gave a quote for bathroom remodel. The quote was outrageous and actually was more the original price of their home. We found out about their visit and called and canceled the service. They told my folks that they had 3 days to cancel. We canceled within this time frame. However, they sent my parents a legal letter stating the owe @ ******** for a restocking fee. My parents are 85 years old on social security. They are definitely predators!!!
I was quoted $36k for a 40 sq ft bathroom job. The special offer price knocked it down to $26k, which is still $650/sq ft and were not talking gold plated fixtures. After declining I was contacted by ***** Kepnar with an offer for $16k. I asked if this was for the entire remodel job and ***** confirmed it was. When I asked for a revised quote, lo and behold, the price is now $23k. Totally a bait and switch scam. I would never do business with this company and will be sure to make sure all of my neighbors know at a scam compa... read more
Guaranteed a one day service. Signed contract on January *******, it is now March 27, 2025. The bath to shower install has not been completed. Had to redo the whole shower due to the installation wasnt done correctly. The water would not drain out. Damage to tile floor is finally being fixed supposedly tomorrow. Friday *******. Have had very little cooperation. Stalling, due to everything had to go thru channels. I had to call corporate to get someone to reach out to me. I feel that due to my being a senior citizen with heal... read more
Do not hire this company! I received a quote for a shower install on February 24, 2025 and signed a contract with a $5761.00 deposit. On February 26, 2025 I cancelled the contract (within the 3 day cancellation period). Per the contract West Shore Home states that deposit refunds will be given within 10 days of cancellation. I hand delivered the cancellation notice to the West Shore Home office in Chattanooga, TN on 2-26-2025 and received a cancellation confirmation email that same day. To date I have not received my deposit... read more
Frequently asked questions about West Shore Home
How is West Shore Home rated?
West Shore Home has a 4.8 star rating with 4,521 reviews.
When is West Shore Home open?
West Shore Home is closed now. It will open at 8:00 a.m.