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West Shore Home
- Kitchen & Bath
- Chattanooga, TN
About this business
West Shore Home - America's most trusted home remodeler - specializes in bathroom remodeling, bath and shower replacement, home window replacement, entry door replacement (including front doors and patio doors), and home flooring installation, all completed in as little as one day. We make home remodeling easy with our scan-to-plan accuracy technology and highly trained employee installers. Established in June of 2006 as West Shore Window and Door, West Shore Home offers everything from bathtub and shower installations to tu... read more
Location details
1320 Appling St, Chattanooga, TN, 37406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
Salesperson failed several times after requesting for quotes to produce one. Made several calls and text.
Disgusted, disappointed, dismayed with my stupidity and naivet for getting involved with the original 2 day upsale and ensuing 8 months of communication and involvement with this *** This, to correct the results of an initial design flaw (84" shower panel for a single woman??- i unknowingly signed off on) and the ensuing mess to unravel. I believe i was a victim of bad timing and the re-shuffling of the entire work force and resulting disorganization at this location. From initial wrong scheduling on a holiday to inspector i... read more
On behalf of my parents who live in a 55+ community. My parents are 86 years old called West Shore for a quote. ****** came out took pics and down with my mom. My mom stayed from the beginning just looking for quotes. She is starting surgery on her legs which she will be tied up for 2 months After being quoted 14 grand to change a tub into a stall shower. My mom said they couldnt afford it. ****** offered them info on financing they would have to fill out the app. He told my mom to sign his iPad to the quote that the price w... read more
Had a $3,000 Front Door installed on 27 September 2024: less than a week later the hardware failed (Door knob) coming apart upon normal use. Called West Shore Homes to report the situation on 30 September. Originally told it would **** * more days to secure my home. Service Technicians show up on 3 Sep to fix. The very next day I have a Door k*** worth $25 that doesn't work. Called *************** and was told "When we get a replacement k*** in..we will call You to schedule a service to replace". Totally unacceptable for the... read more
AVOID THIS COMPANY-West Shore Home Raleigh Sales pitch was great and I signed a contract. However, decided against having the work done at this timeplanning it to be a next year project. Canceled within the 72 hour ***** period and was told the refund of my deposit (close to $4000.00) would be made in 7-10 business days. Its been over 20 days now and still no refund. Repeated calls are answered by an automated system, leave number and they will return your call. Yep, you guessed it, still no call. Finally reached a human rec... read more
I have no idea what kind of job they would have done since I balked at their up-front process.I submitted my information online, mentioning that we seemed to have a leaking shower. I was called no more than 10 minutes later! Wow, that is very efficient. I was impressed.The gentleman who came exactly on time was very professional and told me immediately that he was a design consultant rather than a sales man. OK, call yourself whatever floats your boat.He then went through the process of selling (Sorry - helping me to design)... read more
Not even gonna give a star for the customer service of *********************** my bathroom yes love it. I would give a five star writing but the customer service that I have got is awful. I signed up for a 46 month same as cash to put my shower in, this was on a Friday on Monday. I woke up and checked my bank account and I was $10,000 overdrawn. I called several people to try to take care of this and nobody knew what to do by the end of the week my bank put the money back into my account because I disputed the charge , they ... read more
West Shore Home in *************, **, appears to have taken advantage of my 85-year-old mother. They charged her over $20,000 for a bathroom renovation that included installing a shower, toilet, bath cabinet countertop, and flooring in her 50-square-foot bathroom. The materials used were of average quality, including acrylic and pressboard. After visiting and inspecting the installation, it's clear that the workmanship and materials do not justify the excessive cost. We received three estimates for similar materials and each... read more
On July 16th I contracted with West Shore for two doors at a price of over $6000. My doors were installed on August 28th. My interior door is fine. It is the exterior ***** door. There is an approximately one and a half inch gap at the bottom of the door and the threshold. I can not leave the interior door open to enjoy the ***** door for fear that bugs or rodents will find their way into the house. I have sent two emails and pictures with regards to this issue. I received two phone calls back with the promise that this woul... read more
Frequently asked questions about West Shore Home
How is West Shore Home rated?
West Shore Home has a 4.8 star rating with 4,521 reviews.
When is West Shore Home open?
West Shore Home is closed now. It will open at 8:00 a.m.