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West Shore Home
- Kitchen & Bath
- Chattanooga, TN
About this business
Location details
1320 Appling St, Chattanooga, TN, 37406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
salesman told me they could cover my vent in my bathroom.. The installers get there tell me they can't... they went ahead and put the shower in. and half the floor the shower door had gap on the ends at the top and at the bottom of the other one... told me I could use the shower..well went to use the shower door came off .. It is just hanging there.thats been 2 weeks ago and no one has came out to fix that..I've been having to drive to my son's to take a shower.. 30 miles round trip.. I got the vent covered.. so the rest of ... read more
New bathroom intalled. Poor quality workmanship and material. Sink leaked, soft close drawers did not work, shower door ghosted, door threshold cracked, water came out black in shower, sink, and toilet, wrong caulk used. Nail holes in quarterround trim exposed. Crew did not clean up after install. I called and emailed company but nobody calls back to disuss the entire situation.
The shower is a 3 x 5 acrylic shower with 3 grab bars and a shower seat. I decided to see what a median price for such an installation might be. Heres what I found on ******: The median price for a 3x5 foot (or 36x60 inch) acrylic shower stall, including professional installation, is typically between $3,000 and $5,000, with some sources suggesting a full project median closer to $3,000. The total cost varies significantly depending on the materials chosen and local labor rates.They (West Shore Home) made a fool of me. Cavea... read more
Day of install 7/3/25, when the employee showed me the shower head - I told him that was not the correct shower head and was told that there no other heads in his truck. I then reached out to the salesman via text and was told he would enter a service ticket. I texted 7/8/25 - sent text with pics of the front flower beds and driveway full of sand dust. He responded stated he would include it with the service request.7/28/25 - texted again to follow up on shower head. No response.8/8/25 - TC to customer service - reported iss... read more
They don't pay thier Vendors and won't take your calls. The worst company to do business with.
Really disappointed with the service I received. I hired them to replace my old bath tub with a walk-in shower. The installation team were there until 8:30 at night, didn't install the doors correctly, installed a shower head that barely works, left a mess in my home and all sorts of junk outside my home, including screws and sharp pieces of broken ceramic tile. When I called their customer service line they told me the next available appointment was over a month away. So basically I paid for a shower that I can't use. I hav... read more
I had all new windows installed on my home in February 2025. I was told that the windows will withstand 185 mph winds. When I had a wind mitigation performed in August of 2025 to submit to my homeowners insurance I was told that the windows are not hurricane proof windows. And therefore I cannot receive a discount on my insurance. I am extremely dissatisfied.
In May 2024 we had a complete bathroom remodel in which we paid over $30,000. The overall installation went well but in less than 1 year we notice that the shower pan/floor was extremely slippery. We called West Shore in **********, ** who installed the bathroom. They sent a tech out to apply a nonslip coating on the shower pan/floor. Within a few months the coating starting coming up. I called and they told us that we need to pay over $100 to have it fixed because it was outside the 1 year warranty. I then questioned the ty... read more
2 years ago West Shore Bath redid my shower install. I thought everything was going ok, the 2 young men seemed to be in a hurry. Ended up connecting to the pipes wrong. An older man came out next day to change it around and it was fine. this is the second year and my shower looks like it is 10 years old. The chalking they put in has turned yellow and brown in the corners. I spent enough money on this install for excellent service which after calling west shore they told me I would have to pay for them to come out and fix it.... read more
Frequently asked questions about West Shore Home
How is West Shore Home rated?
West Shore Home has a 4.8 star rating with 5,080 reviews.
When is West Shore Home open?
West Shore Home is open now. It will close at 8:00 p.m.