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Nitel is a leading next-generation technology services provider. We simplify the complex technology challenges of today’s enterprise organizations to create seamless and integrated managed network solutions that propel their organizations forward. Because we solve customers’ complicated IT challenges, they can operate with greater productivity and security, and in turn have the freedom to focus on other critical business issues.
350 N Orleans St #1300N, Chicago, IL, 60654, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:30 p.m. | |
Tue | 8:00 a.m. to 5:30 p.m. | |
Wed | 8:00 a.m. to 5:30 p.m. | |
Thu | 8:00 a.m. to 5:30 p.m. | |
Fri | 8:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
I trust some of my largest customers with Nitel and I've had very few issues with them. I get proactive notifications of circuit issues and their NOC team is always quick to respond.
Would NEVER recommend this company to anyone ever! First 6 months of getting their service was a billing NIGHTMARE. They couldn’t get anything right, on top of that they tried hitting us will all kinds of unnecessary charges and late fees because we weren’t going to pay a late fee on equipment charges we shouldn’t have been charged with to begin with. Took lots of arguing back and forth to get it resolved. Their internet service itself it’s ABSOLUTELY HORRIBLE and comes with an extremely high price tag. We only used them bec... read more
If I could give a 0, I would. Promised certain speed internet, and never even came close. Not to mention, the price continually increased every single year. Paid for monitoring services that were NEVER monitored. Had a serious issue with a circuit being out, called customer service over 10 times to get a runaround story every time. They had absolutely NO urgency in fixing the problem, promised to call back, never did. We had to continue to call and beg for them to give us some answers, or fix the problem, which they never di... read more
Katherine S. provided excellent support and feedback during the installation of our new primary circuit. Made the process smooth and easy, with timely updates on the status.
Absolutely thrilled with the installation and activation of my new circuit by Nitel. The process was seamless from start to finish, and their technician was incredibly professional and efficient. I'm now enjoying lightning-fast internet speeds without any hassle. Thank you for making the transition so smooth!
Nitel has a 4.8 star rating with 121 reviews.
Nitel is closed now. It will open on Monday at 8:00 a.m.