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815 Central Ave Suite A, Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
We had Herl's completely remodel our master bathroom taking our jetted bath tub out and installing a custom standing tile shower. They were a complete joy to work with. They were fast and efficient with everything and very pleasant. I would recommend them to anyone needing work done on their bathroom!!
Charlie and Christian Installers) did a fantastic job. They were courteous and very professional. Westshore home delayed my install for over 6 weeks longer than planned/scheduled and made no compensation to me. The manager and or supervisor never called me even though I requested a response. I will not recommend.
Business response:
Hello Tawanda, Thank you for the kind words about our crew! We are very sorry to hear that the overall experience did not reflect the same standard and we understand how frustrating a prolonged delay without communication must have been. Please know that your feedback has been forwarded to management for their review. We appreciate your patience and thank you for bringing this to our attention.
2 months ago I had Westshore Homes come out and install a new shower. I have had nothing but problems since. Had to have a repair guy come out 3-4 times within 2 months. Very disappointed.
Business response:
Hello! We're so sorry to hear about your negative experience with West Shore Home. If you would like to further discuss the matter, feel free to directly contact our customer service team via call at 717-276-9598. One of our customer service representatives will be able to handle your concerns in the most timely manner. Thank you for taking the time to share your experience with us as we will use it to shape our practices moving forward!
Their communication is not existent, called about installation issue over 2 weeks ago and no response. wrong Windows were installed, locks would not work on two windows so they cut the tops and one of the windows falls down from the top. called again on Thursday and was assured someone would return my call. I am a senior and this is clearly home improvement fraud. DO NOT USE THIS COMPANY OR HERL's!!!!
West Shore Home has a 4.8 star rating with 1,958 reviews.
West Shore Home is open now. It will close at 8:00 p.m.