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West Shore Home
- Kitchen & Bath
- Richmond, VA
About this business
Location details
8080 Villa Park Dr, Richmond, VA, 23228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
Installers were a great team. Shower was installed in about 7 hours. They were very professional and answered any questions we had. Would recommend to anyone interested in getting a new walk-in shower.
Treat each person as individual, cater to everyone. Great job for great price
Had new shower installed the sliding glass door will not stay closed the company has been here to repair it and as I here is that the glass doors we use is not good ones
At first the finished bathtubs seemed like they were good quality. Now I have to constantly get the caulking redone. I am not happy or satisfied with the service provided.
The sales rep that sold us the product was not available for me to communicate with after the sale because he quit the company according to the installers. He misrepresented his product and left me with an unusable shower. Even though West Shore may be willing to come to a rural area to do partial installation be sure there is someone in your area to complete the job. The sales representative said he had several companies that could install the glass. However, those people are not willing to come to our rural area. Now I am ... read more
This company NEVER came back to sign the paperwork for the Va to approve the loan to pay them. The person Shaun that was suppose to come back out have made several appt to come back with no show I call they office to have a manager to call me so they could send someone else out but she NEVER called back. This company is the worst I am feeling some kind of way maybe is it that we is black I do not know but the money was no issue we got approved for the loan I live in a nice area. I guess when I told him I need a copy of his l... read more
West Shore lied about the timeframe for payments to begin. They use a 3rd party company and I was told I had 13 months to pay before interest rates would start. I went with Greensky and they sent me a statement within 3 weeks of the job completion stating I had 6 months to payoff my shower before interest charges would incur. **Don't believe the financial advertisement on tv**
Lots of human error. They responded to all issues, but it took a long time and many trips. We financed for 24 months no interest no payment, except that is not what received. Instead payments started day one and interest after 6 months. We feel duped.
They did come out and do what appears to be a good job. It looks great. They did not do any testing to determine if plumbing leaks. We could tell because there was still air in the lines when we were allowed to use the shower days after completion. You can say the fact that there was air says no leaks, but that only covers you up to the valve. From the valve to the showerhead could be leaking and it is in a sealed wall and nobody checked it. What they missed...The parts that you cannot see. We did some other updating in the ... read more
Frequently asked questions about West Shore Home
How is West Shore Home rated?
West Shore Home has a 4.8 star rating with 1,741 reviews.
When is West Shore Home open?
West Shore Home is closed now. It will open at 8:00 a.m.