West Shore Home

Julie A. 

on BBB

3 years ago

We hired West Shore Home in the summer of 2022 to replace our old leaking windows. The salesman was very nice and assured me that the windows would be replaced, as well as the wood surrounding the old windows that was wet and rotting. I confirmed with the guy who came to measure that the wood surrounding the windows (not sure what to call this, sorry) would also be replaced and he assured me it would. The install team arrived a few weeks later and got right to work. I thought things were going great until I went upstair to s... read more

Brenda W. 

on BBB

3 years ago

We signed up to have a handicap shower installed. They said they could come a week from the the sign date which was 7-6-22 but they could not put in the seat. I told them not to come unless they had all of the supplies they needed for the project. They changed the date to sometime at the end of August. Their salesman was very good in convincing us that everything would be alright. They can not show us any of the material we ask for except for a picture here and there and that scares me. I can not see exactly what the shower ... read more

Tommie J 

on BBB

3 years ago

That one day installation is great, but due to the material used we are having a difficult time getting a glass company to install a glass enclosure. So for the money we paid, we have a shower that is none functioning 

Tom B. 

on BBB

3 years ago

Salesperson came to my house and was very personable and professional. Gave me a quote for $17,300 for a remodel of shower, and $15,300 if I'd go with them that day. ~ Advised I was still getting quotes. 2 days before expiration of the quote, I professionally sent an email to the Salesperson and explained that the price was exorbitant considering it was supposed to represent 50% of Installation thru 08/05. ~ on 08/04 I received a phone call with the Fantastic news that they had shown my quote to a Sr. Designer and they'd fou... read more