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West Shore Home
- Kitchen & Bath
- Charlotte, NC
About this business
West Shore Home - America's most trusted home remodeler - specializes in bathroom remodeling, bath and shower replacement, home window replacement, entry door replacement (including front doors and patio doors), and home flooring installation, all completed in as little as one day. We make home remodeling easy with our scan-to-plan accuracy technology and highly trained employee installers. With over 19 years of experience serving Charlotte homeowners, we offer attractive styles, accessibility features, and flexible financin... read more
Location details
12031 Westhall Dr Suite A, Charlotte, NC, 28278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
Poor quality of work, didn� t clean up after themselves; left cigarette butts in my mulch & food on my driveway (ants ants ants everywhere). Hooked up the hot & cold water to the shower backwards. Were not to touch the vanity but removed the trim I am guessing because of the new floor, replaced it with white trim against an oak vanity & gray floor. When the guy came back out to make corrections he refused to change the trim because the contract said they were not to touch the vanity! So now i have to pay someone else to fix ... read more
Poor quality of work, didn� t clean up after themselves; left cigarette butts in my mulch & food on my driveway (ants ants ants everywhere). Hooked up the hot & cold water to the shower backwards. Were not to touch the vanity but removed the trim I am guessing because of the new floor, replaced it with white trim against an oak vanity & gray floor. When the guy came back out to make corrections he refused to change the trim because the contract said they were not to touch the vanity! So now i have to pay someone else to fix ... read more
Poor quality of work, didn� t clean up after themselves; left cigarette butts in my mulch & food on my driveway (ants ants ants everywhere). Hooked up the hot & cold water to the shower backwards. Were not to touch the vanity but removed the trim I am guessing because of the new floor, replaced it with white trim against an oak vanity & gray floor. When the guy came back out to make corrections he refused to change the trim because the contract said they were not to touch the vanity! So now i have to pay someone else to fix ... read more
Way to expensive for what you get and only 1 year I devepled mold stains which I was told would not happen. Called to see if they would come out and recaulk and was told there would be a service call .and was no longer under warranty.
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Ordered service. Had to wait 4 weeks for door replacement to be done. Day came for the one day replacement. Door went in. Storm door was wrong size. Was told it would be 2 weeks until storm door could be installed. 4 weeks later after 3 calls, storm door was finished. The billing was already sent to the loan department even though door was not finished. I received no discount due to breech if contract and extended time it took to finish the job. I will never use this scam company again. I will not recommend them either.
Will W and Joel T were absolutely great installers. Efficient, friendly, and worked well as a team. I think the walk-in shower is a bit overpriced, the sales process was like buying a car, I mean it is what it is, why the back and forth on the price? Definitely pressured to buy, agree now, and get a certain percentage off. Why? What is the price of the darn thing? Buying one from Lowes and hiring a good handyman would have cost half. Time will tell if the product itself justifies the price. And you only give the installers a... read more
They replaced a tub with a shower enclosure. Looked great. Within a week the curtain bar started sagging. Screws were coming out of wall both sides. Took 4 calls and 5-6 weeks for service man to come take it down. Hired Sunshine Innovative Solutions to put up shower doors. They did an excellent job at a good price.
My Koehler walk-in tub fits in beautifully into my bathroom. The installers did a great job except for a few things: 1. There� s a small ding in my granite countertop which was not addressed. 2. The towel bar fell off the wall after the crew left. Several screws were missing so it couldn� t possibly have been re-installed properly. 3. My adjoining bedroom was totally covered in cement dust. What a mess! All the bedding had to be laundered and the entire room cleaned from top to bottom.
Frequently asked questions about West Shore Home
How is West Shore Home rated?
West Shore Home has a 4.8 star rating with 2,866 reviews.
When is West Shore Home open?
West Shore Home is closed now. It will open at 8:00 a.m.