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West Shore Home
- Kitchen & Bath
- Charlestown, IN
About this business
Location details
9414 IN-62, Charlestown, IN, 47111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
I called the Louisville no. looking for help with my walk-in tub purchased several years ago. The girl who answered the phone would not let me speak as she was telling me about an around the neck safety devise I was entitled to if I would answer as she said a few questions. She was very impolite and talked over me. I am having a big problem with my Jacuzzi Walk-in Tub where I cannot get any water into this tub. However, I get water in all my other bathrooms as well as my kitchen. I just wanted to know who I could contac... read more
Business response:
We're sorry to hear about your experience with one of our representatives and we would be happy to get you scheduled for a service repair for your tub. One of our representatives will be reaching out to you shortly via direct message.
For what they charge to just do the shower I could get my entire bathroom done… it’s plastic walls which brings no value to your house..
Business response:
Hello, Ted. Here at West Shore Home, we complete your entire project from design to installation using a durable, high-grade acrylic material that is easier to clean and maintain than other options. In addition, we offer homeowners a double life-time warranty on the product as well as the installation. We understand that our products and services are not for everyone. For those who are looking for something easier to clean, or something more accessible who aren't necessarily looking to re-do the entire room, it can provide s... read more
Installers didn't show up.
Business response:
Hi Janet. We're sorry we had to push back your installation a day but glad to see we were able to get our team out to you only a day later than expected. Please update us once your installation is complete and let us know how we did.
Don’t let these people in your home we did wanted a estimate and poof we are signed up for a 9000.00 install witch in my opinion is Ridiculous the catch is you only have a 3 day window to cancel witch was never brought up and if you decide to cancel they say you still have to pay 35% again never mentioned at the time of the visit I guess in the salesman’s words WE CAN SKIP THIS PART was the portion concerning the cancellation and 35% fee totally feel violated..
RecommendedVery professional. They were on time. Did not waste anytime. and did not take breaks like a lot of others do. After using, we found out the shower head is not very good for our situation. We have two special needs children and the large head does not work well. Called and asked for the smaller head. Found one at Lowes for $60.00. They said that since it was not defective there was no replacement. The sales rep said that he would reimburse, but that won't happen. It is not his responsibility. As large as this company is, t... read more
Their ads are stupid, those two stand and just stick their arms out.
this is NOT an essential business!
Hay $99 a month . Stupid quote if no length of term.
Frequently asked questions about West Shore Home
How is West Shore Home rated?
West Shore Home has a 4.8 star rating with 2,034 reviews.
When is West Shore Home open?
West Shore Home is open now. It will close at 8:00 p.m.