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West Shore Home

4.8
  • Kitchen & Bath
  • Altoona, IA

About this business

Home ServicesKitchen & Bath

Location details

305 Adventureland Dr Suite 120, Altoona, IA, 50009, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 5:30 p.m.
4.8180 reviews
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Doris Henry's profile image
Doris Henry 
recommend  Recommended
a year ago

Got our new walk-in shower installed today and we’re very pleased with the professionalism of everyone involved. Ricky came to our home and showed us our options of the walls and colors, types of handrails, and styles of shower heads. The installation date was set quickly and on the day Justice and Keith came at 8:30, got our old tub and shower out and our new shower put in by 4:30. It was job J-493311. They were very polite and efficient, I really like that they work directly for the company and are not subcontractors like ... read more

Business response:

Hello Doris! Thank you for your feedback. We're delighted to hear that you are pleased with the results of your brand new walk-in shower. It's great to know that our team provided excellent service during the installation of your project. Thank you for your recommendation and for choosing West Shore Home. Enjoy! 

Jennifer Krome's profile image
Jennifer Krome 
recommend  Recommended
a year ago

Just got my bathroom completed with exceptional service and communication from Justice and Orlando. There was another guy I forgot his name. Answered my questions and were easy to talk to. Thanks for great work and service. Was worried I took in a big money project but seeing the results I feel I made the right decision. 

Business response:

Hello Jennifer! Thank you for your feedback! We're delighted to hear that you had a wonderful experience with our team. It's great to know that our team provided excellent service and communicated with you throughout the process. Thank you for your recommendation and for choosing West Shore Home. Enjoy! 

Jeannie Huddleston-Arndt's profile image
Jeannie Huddleston-Arndt 
recommend  Recommended
a year ago

West shore home (brian) got me financed at a rate I could afford. He was here when the installers came. Justice Smith, Harry Stanley, and Lorenzo Reece all did a great job. They were kind and helpful 

Business response:

Hello Jeannie! Thank you for your feedback! We're thrilled to hear that you had a positive experience with us from start to finish! It's great to know that Brian, Justice, Harry, and Lorenzo did a great job throughout the process. Thank you for you recommendation and for choosing West Shore Home. Enjoy! 

Dianne Woods's profile image
Dianne Woods 
recommend  Recommended
a year ago

From the beginning, the salesman, William, was friendly, informative and not pushy. Nicholas Naber and Scott Roustio came for the installation, #J 462 428, exactly when I was told they would. They explained everything they were going to do and had me check each procedure. They cleaned up everything inside and outside when done. I could not have asked for a nicer, more effective crew. My new shower is beautiful and was done in less than a day. 

Business response:

Hello Dianne! Thank you for your feedback! We're thrilled to hear that you had a positive experience with us from start to finish! It's great to know that William, Nicholas Naber and Scott Roustio all provided excellent service and assisted you throughout this process. We're so glad. that you are pleased with the results and we appreciate the kind words! Thank you and enjoy! 

John Loghry's profile image
John Loghry 
a year ago

We signed a contract to have our bathroom remodeled with new shower. They started 10/23/24 and just finished today 11/06/24 on what was supposed to be a 2 day install. After the first install which was the craftsmanship of a 12 year old and the GM knew it, he had a new crew come out and tear it down and put in another shower with a different team. The second team was much better. But even then, the scheduler called and told me they would be out the day before, I waited around all day, without a call or anything. The schedule... read more

Business response:

Hello John. We're sorry to hear about your negative experience with us and encourage you to please reach out to us via direct message here so we can gather more information and assist. 

Frequently asked questions about West Shore Home

How is West Shore Home rated?

West Shore Home has a 4.8 star rating with 180 reviews. 

When is West Shore Home open?

West Shore Home is closed now. It will open at 9:00 a.m.