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West Shore Home
- Kitchen & Bath
- Fruitland, MD
About this business
Location details
743 S Camden Ave, Fruitland, MD, 21826, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
RecommendedStephen Heater and Brian McKenna they were very professional and I would give them 5 stars. Stephen was the best thing since slice cheese
RecommendedJust had the glass doors installed this morning and the bathroom looks wonderful! Big Thank you to Chad and Cory for the shower install and today to James and Chad for the glass door install. You guys have been wonderful to work with and made the project enjoyable. 5 stars to all 3 of you!!
RecommendedRecently had 3 bathrooms redone by West Shore Home (was originally Herl's Bath & Home Solutions). Two had bathtubs removed and standalone showers placed. The third was our master bathroom and it had a larger shower put in and a wonderfully large soaking tub. They all look AMAZING and definitely gave our bathrooms the much needed upgrade they deserved! Richard Neal was amazing at explaining everything to us and helping us choose options in the beginning. Brian Pittman and his colleague were our installers, and I coul... read more
We had a terrible experience. After the job was complete they left a mess and there was a leak under the sink. The shower pan was damaged during install and we were given a time for the repair. Waited and waited and no one showed up only to find out they shouldn’t have scheduled an appointment because they contact that part out. The floor install was bad too.. could see a seam in one area and glue leaked out underneath the transition molding from the floor to the carpet. We paid way too much money for this remodel to have so... read more
Business response:
Hello Lisal. We're sorry to hear about your experience and encourage you to please reach out to us via direct message here so we can gather more information and assist. Thank you for taking the time to provide this information, as it will help us continue to shape better practices moving forward
I was quoted and signed electronically at one price, I tried to cancel the contract after looking at my finances (which I should have before hand, I am 70 years old and have a very fixed income), and was told it was too late to cancel, if I did cancel it would cost me over a thousand dollars!!! I asked the man I spoke to, what would you do if this was your mother? Somehow the contract was $600.00 more than what I believed to have signed. So I had the 3 windows installed. The installers were Glen and JD, they did a fantast... read more
Business response:
Hello Susan. We're so sorry to hear about your negative experience with West Shore Home. Thank you for taking the time to share your experience with us as we will use it to shape our practices moving forward!
This company bought Herl's Bath & Tile. They were supposed to honor Herl's warranties. When a crack developed in my bathtub, making the tub unusable), I tried calling Herl's and was told they had been sold but I'd be contacted by the new company (West Shore). After several weeks and many phone calls I finally gave up and contacted someone else to resolve the problem. I would NOT recommend this company for ANY products. I find it difficult to trust them to honor their warranty agreements.
Business response:
Hello Dave. We are so sorry to hear about your negative experience with West Shore Home. We would like to look into this matter further and will need to verify we have the correct account. Please reach out to us by sending us a direct message or giving us a call at (866) 218-5309 at your earliest convenience so that we may take the next steps in resolving this issue. Thank you for the feedback.
The ad on TV says 50% of the price of the tub/shower. The guy that came to my house didn't give me 50% off. He quoted me the price of 9,500 for the shower and the final price was over 11,000. Didn't seen anywhere where there was a discount for the 50%
Business response:
Our current promotion offers 50% off labor costs, not the price of the products.
Frequently asked questions about West Shore Home
How is West Shore Home rated?
West Shore Home has a 4.9 star rating with 2,506 reviews.
When is West Shore Home open?
West Shore Home is open now. It will close at 8:00 p.m.