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West Shore Home

4.8
  • Business Services
  • Norristown, PA

About this business

Business Services

Location details

2495 Boulevard of the Generals, Building A, Norristown, PA, 19403, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
Sun9:00 a.m. to 5:00 p.m.
4.81,576 reviews
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Helen Diamond's profile image
Helen Diamond 
recommend  Recommended
2 months ago

Shane and Dallas have totally transformed my bathroom. It exceeded my expectations Besides being very professional, they are very confident in their work and very nice to work with. Highly highly recommend. 

Business response:

This is so great to hear, thank you for sharing! We're thrilled your bathroom transformation exceeded expectations and that the team made the process such a positive one. Enjoy your new space! 

John Kalis's profile image
John Kalis 
recommend  Recommended
2 months ago

I am very pleased with the installation of the door. Best regards, John Kalis😊 

Business response:

Thank you for the awesome review, John! We’re so happy to hear you had a great experience with our crew. Enjoy your new door! 

Spencer Fisher's profile image
Spencer Fisher 
recommend  Recommended
2 months ago

Kevin N…Brandon S…Chris C were the Ish!!!! They hooked the new Bathroom uuuuuuuuup!!!!!! Appreciate you guys!!!! Class act 

Business response:

Thank you so much for the energy and the love! We are absolutely thrilled you are loving your new bathroom and truly appreciate you shouting out the team. Class act all the way around! 

Rose Haines's profile image
Rose Haines 
recommend  Recommended
2 months ago

Brandon S. And Kevin N. Had shower installed today they did a great job. I highly recommend these to young men. 

Business response:

Thank you for the recommendation, we'll make sure it gets back to them! We're so glad your shower installation went smoothly and that your crew made a great impression. Enjoy your beautiful new shower! 

Joyce Butler's profile image
Joyce Butler 
recommend  Recommended
2 months ago

We just had a new shower installed yesterday. It all started with our consultant, Alex B. She arrived at the scheduled time, was very informative, and answered all our questions and was a pleasure to work with. We scheduled the install and Steve A., our lead installed and his installer, Nick C., also arrived within the assigned time. Steve explained the process and kept us mindful that he was installing our shower according to our preferences. Nick C. was so personable and such a hard worker. We did have a tiny issue that h... read more

Business response:

Joyce and Jim, thank you so much for sharing such a detailed and wonderful experience! From the initial consultation all the way through to going the extra mile to match your paint, this is exactly the level of care and accountability we strive to bring to every home. We are so thrilled your new shower turned out beautifully and that every person you encountered along the way made the process feel easy and enjoyable. We hope to work with you both again soon! 

Carol Oneil's profile image
Carol Oneil 
recommend  Recommended
2 months ago

Had a Full bathroom remodel by Shane K, Chris C, & Kevin N & I couldn’t be more happy thank you very much! 

Business response:

Thanks for the kind words, Carol! We're glad we were a part of your home improvement journey. If you ever need anything else, let us know! 

Diane Andrews's profile image
Diane Andrews 
recommend  Recommended
2 months ago

I liked the remodel itself but had a lot of problems with the company especially the sales rep. Jeremy Keys. The installer Steve A was the lead installer was very helpful and knew what he was doing - he along with his assistants Haneef M, Chris C and Jaleel J. did a very nice job and I was very satisfied when the job was completed. 

Business response:

Thank you so much for sharing your honest feedback, Diane. We are truly glad to hear the installation itself met your expectations and that our crew delivered the quality and professionalism you deserved. At the same time, we sincerely apologize for the frustration you experienced during the sales process and any other issues along the way. That is not the standard we hold ourselves to and we want to make sure your concerns are heard and addressed. Could you please email us directly at customercare@westshorehome.com with y... read more

Tom Morrissey's profile image
Tom Morrissey 
recommend  Recommended
3 months ago

We had an entry door and storm door replaced today. The company is priced very well from the salesman to the installers everyone did an excellent job. The salesman was not pushy he did not try to sell the higher price item. The installers were on time friendly they explained everything before they started work. They put drop clothes down made sure everything was clean when they were done the job even swept and vacuum the area. They also answered any questions we had thru out the project. We highly recommend this company. 

Business response:

Hi, Tom! Thank you so much for sharing your experience, and for the before and after photos, they look fantastic! We’re so glad to hear that everything went smoothly from start to finish. It’s great to know our team made you feel comfortable throughout the process, kept everything clean, and delivered exactly what you were hoping for. Your recommendation truly means a lot to us! Thank you again for trusting us with your home, we’re so happy you love your new entry and storm doors! 

RE Alicea's profile image
RE Alicea 
recommend  Recommended
3 months ago

I got to say the professionalism, expertise and installation from Ben B, Dee, Ramon and Brandon was by far benchmark. Have had a lot of work done in my homes and this was the best experience I have had to date. the crew was informative, courteous, speedy and made sure there was not a piece of dust visible upon completion. I would hire over, over and over. Thank you greatly! 

Business response:

"Benchmark", we are absolutely keeping that one! Thank you so much for this incredible review. Knowing that this stands out as the best installation experience you have had is something we do not take lightly. Informative, courteous, speedy, and spotless, that is exactly the standard we hold every crew to, and we are thrilled it showed. We truly appreciate your trust in West Shore Home and look forward to serving you again! 

Frequently asked questions about West Shore Home

How is West Shore Home rated?

West Shore Home has a 4.8 star rating with 1,576 reviews. 

When is West Shore Home open?

West Shore Home is closed now. It will open at 9:00 a.m.