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West Shore Home
- Kitchen & Bath
- West Chester Township, OH
About this business
Location details
9283 Sutton Pl, West Chester Township, OH, 45011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
RecommendedBeautiful Shower Stall. Installers were prompt and very professional. Our installers were John H. And Taylor R. I would highly recommend them. Was very respectful of my property. Very informative. Great value for the price.
Business response:
Hello Debra! Thank you so much for taking the time to recommend West Shore Home. We're delighted to hear John and Taylor did a terrific job with your installation. Enjoy!
RecommendedBoth installers acted in a very professional manner. Both were customer concerned to install a great quality product at high quality install. They made sure customer felt comfortable asking questions about the installation of the the product a big plus for customer. Both very knowledgeable of the job and take great pride for their company and said products. With this type of installers I know the company will stand a great chance of being around for some time. Time to promote both installers for such great business dealin... read more
Business response:
Hello Terry! Thank you so much for taking the time to share your five-star review with us. We're delighted to hear our team did an excellent job with your installation. Enjoy!
RecommendedMy experience with Quinn S and Max. R was superior. They were extremely professional and the work was done above my expectations. Don Ernst.
Business response:
Hello Julie! Thank you so much for taking the time to recommend West Shore Home. We're delighted to hear our team did an awesome job with your installation. Enjoy!
RecommendedWest Shore Home did an excellent and professional job with our walk in shower installation. Both Quinn S. and Max R. did an awesome job for us. On time, courteous, and friendly as well! They both exceeded our expectations! Such an incredible product for us to now have!
Business response:
Hello Don! Thank you so much for taking the time to recommend West Shore Home. We're delighted to hear our team did an awesome job with your installation. Enjoy!
Recommendedwe had our installation on 2/14/23. the men Patrick H., Brett L., and Andrew S. were wonderful, and did beautiful work. I'm so very impressed with their professionalism. I seriously about cried when I saw the finished shower. 5 stars across the board. I will gladly and willingly recommend anybody looking to do this to West Shore.
Business response:
Hello Lisa! Thank you for taking the time to share your recommendation. We're glad to hear that Patrick, Brett and Andrew did an outstanding job with your shower remodel. Enjoy!
Way over priced. Installers rushed a two day job down to one day. They left the bathroom a mess. Very unhappy with the caulk work. Worst of all the sales person Lorenzo G was rude. They are coming back again to repair work that was completed. I'd recommend a Lowes Sub Contractor over West Shore Home Cincinnati.
Business response:
Hello Michelle, and thank you for taking the time to share your feedback with us. We sincerely regret to hear about your recent experience and want to assure you that your concerns are very important to us. To better understand the situation and provide the assistance you deserve, we kindly ask that you send us a direct message with additional details. Your input is invaluable in helping us identify areas for improvement and refine our practices to better serve our customers in the future. We truly appreciate your patience ... read more
We started out very pleased with the initial consultation and install. Their customer service follow ups to request a glass door on our shower has taken over a week to even get the email change request. Had I not called again, the email still wouldn’t be here. The guy acted like this was standard protocol. Sad.
Business response:
Hello Renée. We’re so sorry to hear about your negative experience with West Shore Home. We would like to look into this matter further and will need to verify we have the correct account. Please reach out to us by sending us a direct message or giving us a call at (866) 218-5309 at your earliest convenience so that we may take the next steps in resolving this issue. Thank you for the feedback.
Frequently asked questions about West Shore Home
How is West Shore Home rated?
West Shore Home has a 4.7 star rating with 460 reviews.
When is West Shore Home open?
West Shore Home is closed now. It will open tomorrow at 8:00 a.m.