This profile has been claimed by the business owner or representative.
West Shore Home
- Kitchen & Bath
- West Chester Township, OH
About this business
Location details
9283 Sutton Pl, West Chester Township, OH, 45011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
Way over priced. Installers rushed a two day job down to one day. They left the bathroom a mess. Very unhappy with the caulk work. Worst of all the sales person Lorenzo G was rude. They are coming back again to repair work that was completed. I'd recommend a Lowes Sub Contractor over West Shore Home Cincinnati.
Business response:
Hello Michelle, and thank you for taking the time to share your feedback with us. We sincerely regret to hear about your recent experience and want to assure you that your concerns are very important to us. To better understand the situation and provide the assistance you deserve, we kindly ask that you send us a direct message with additional details. Your input is invaluable in helping us identify areas for improvement and refine our practices to better serve our customers in the future. We truly appreciate your patience ... read more
We started out very pleased with the initial consultation and install. Their customer service follow ups to request a glass door on our shower has taken over a week to even get the email change request. Had I not called again, the email still wouldn’t be here. The guy acted like this was standard protocol. Sad.
Business response:
Hello Renée. We’re so sorry to hear about your negative experience with West Shore Home. We would like to look into this matter further and will need to verify we have the correct account. Please reach out to us by sending us a direct message or giving us a call at (866) 218-5309 at your earliest convenience so that we may take the next steps in resolving this issue. Thank you for the feedback.
Frequently asked questions about West Shore Home
How is West Shore Home rated?
West Shore Home has a 4.7 star rating with 618 reviews.
When is West Shore Home open?
West Shore Home is closed now. It will open tomorrow at 8:00 a.m.