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West Shore Home

4.7
  • Kitchen & Bath
  • West Chester Township, OH

About this business

Home ServicesDoors & WindowsKitchen & BathWindows Installation

Location details

9283 Sutton Pl, West Chester Township, OH, 45011, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 5:30 p.m.
4.7712 reviews
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David Ellis's profile image
David Ellis 
recommend  Recommended
3 years ago

Very professional and courteous. Good value. 

Business response:

Hello David! Thank you so much for taking the time to recommend West Shore Home. Enjoy! 

Michelle Trenary's profile image
Michelle Trenary 
recommend  Recommended
3 years ago

Quinn S. and Dalton W. installed our beautiful new shower in one day. Friendly, fast and professional. I love the new shower that all the family can use. 

Business response:

Hello Michelle! Thank you so much for taking the time to recommend West Shore Home. We're delighted to hear that our team did a wonderful job with your installation. Enjoy! 

Debra Huff's profile image
Debra Huff 
recommend  Recommended
3 years ago

Beautiful Shower Stall. Installers were prompt and very professional. Our installers were John H. And Taylor R. I would highly recommend them. Was very respectful of my property. Very informative. Great value for the price. 

Business response:

Hello Debra! Thank you so much for taking the time to recommend West Shore Home. We're delighted to hear John and Taylor did a terrific job with your installation. Enjoy! 

Terry Kittrell's profile image
Terry Kittrell 
recommend  Recommended
3 years ago

Both installers acted in a very professional manner. Both were customer concerned to install a great quality product at high quality install. They made sure customer felt comfortable asking questions about the installation of the the product a big plus for customer. Both very knowledgeable of the job and take great pride for their company and said products. With this type of installers I know the company will stand a great chance of being around for some time. Time to promote both installers for such great business dealin... read more

Business response:

Hello Terry! Thank you so much for taking the time to share your five-star review with us. We're delighted to hear our team did an excellent job with your installation. Enjoy! 

Julie Gerke's profile image
Julie Gerke 
recommend  Recommended
3 years ago

My experience with Quinn S and Max. R was superior. They were extremely professional and the work was done above my expectations. Don Ernst. 

Business response:

Hello Julie! Thank you so much for taking the time to recommend West Shore Home. We're delighted to hear our team did an awesome job with your installation. Enjoy! 

Don Muench's profile image
Don Muench 
recommend  Recommended
3 years ago

West Shore Home did an excellent and professional job with our walk in shower installation. Both Quinn S. and Max R. did an awesome job for us. On time, courteous, and friendly as well! They both exceeded our expectations! Such an incredible product for us to now have! 

Business response:

Hello Don! Thank you so much for taking the time to recommend West Shore Home. We're delighted to hear our team did an awesome job with your installation. Enjoy! 

Lisa Ashcraft Cox's profile image
Lisa Ashcraft Cox 
recommend  Recommended
3 years ago

we had our installation on 2/14/23. the men Patrick H., Brett L., and Andrew S. were wonderful, and did beautiful work. I'm so very impressed with their professionalism. I seriously about cried when I saw the finished shower. 5 stars across the board. I will gladly and willingly recommend anybody looking to do this to West Shore. 

Business response:

Hello Lisa! Thank you for taking the time to share your recommendation. We're glad to hear that Patrick, Brett and Andrew did an outstanding job with your shower remodel. Enjoy! 

Mike Long's profile image
Mike Long 
2 months ago

Ordered a zero lip shower pan for the purpose of allowing my wife who is bed bound to be able to enter the shower in a shower chair safely. June 10th they began and finally July 21st it’s finished . Was givin the run around for days and weeks they attempted a ramp which was not safe, tore it out and waited. Thank god for Felipe, he showed up today and within a hour had a plan to make it work. If your company is going to claim they’re not like the rest then have the right people in charge ie Felipe. I am a return customer but... read more

Business response:

Hello Mike, We are truly sorry for everything you and your wife have been through and we sincerely apologize for the extended timeline and the stress this caused your family. You came to us with a very specific and important need and deserved a swift and accurate solution from the start. We are so glad Felipe was able to step in and make things right and we will make sure he hears just how appreciated he is. Please know that your feedback has been forwarded to the appropriate team and we truly appreciate your loyalty as a ... read more

James Quick's profile image
James Quick 
2 months ago

I would never recommend West shore the installer's were not experienced the job was sloppy the installer was 21 how much experience could he have I'm not happy with the work they have done I think they take anyone off the street and make them installers I would not recommend them to build a dog house 

Business response:

Hello, James. Thank you for sharing your feedback. We are sorry to hear that you are dissatisfied with your experience and the workmanship provided during your project. We are aware of the concerns you have raised and have been actively working with you to address them. In fact, our team is scheduled to be on-site today to review the items discussed and work toward a resolution. At West Shore Home, our installers undergo extensive training and are supported by experienced team members to ensure our quality standards are me... read more

Frequently asked questions about West Shore Home

How is West Shore Home rated?

West Shore Home has a 4.7 star rating with 712 reviews. 

When is West Shore Home open?

West Shore Home is closed now. It will open at 8:00 a.m.