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325 N Maple Dr, Ste 5099, Beverly hills, CA, 90209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
delivery date keeps changing, not yet received...keeps getting delayed!!!!!!
El teléfono llegó rallado y decía la publicación excelente condiciónes
Business response:
We’re sorry to hear that the device didn’t meet your expectations. We always aim to follow the marketplace’s “Refurbished – Excellent” condition guidelines when listing our items. Since we hadn’t received a message from you previously, we were unaware of the issue. I’m reaching out now to see how we can assist and make this right.
Di not received my purchase
You don't know what "like new" means. Product arrived heavily scuffed, damaged, and dinged. It's also literally warped.
Package never arrived and said refused. Im
Item showed a date do be delivered, but when the purchase is done, it shows a delay. So it looks like is a bait for consumers to buy it, thinking that we gonna receive it earlier.
It was too bad I returned request in 10 minutes after I received the phone call. I selected excellent but it was fair only. Battery was 81percent in excellent phone. Comeon . I am so unhappy
Fraudulently listed as renewed, which means at least 80% battery life. It arrived with 78% I messaged wireless source twice about this issue and they essentially ignored that they had misrepresented the product. Without having at least 80% battery life, the product would sell for $100+ less.
Business response:
We’re sorry to hear about your experience. We strive to provide accurate listings, thoroughly tested products, and responsive customer support at all times. This matter was addressed in accordance with our policies, and we worked to offer an appropriate resolution. We remain committed to ensuring a positive and fair experience for all customers.
After correctly returning the phone (due to a malfunctioing camera) the supplier did not respond to my questions why I received only a partial refund. Twice they said they would look into it, but still no response.
Business response:
We’re sorry for the inconvenience and any frustration caused during this process. Our team has reviewed the matter and taken the necessary steps to address it. We appreciate your patience while we worked through this and value your feedback as it helps us improve our service and ensure a better experience for all customers going forward.
Magnakom has a 2.6 star rating with 1,586 reviews.
Magnakom is closed now. It will open at 9:00 a.m.