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325 N Maple Dr, Ste 5099, Beverly hills, CA, 90209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Phone doesn't reflect the description. Battery is degrated 76%
Business response:
We are sorry to hear that you are not satisfied with your device. Every device we ship is carefully inspected, tested, and goes through multiple quality checkpoints to ensure it meets Amazon renewed standards. According to our records, the battery was at 86% when the device was shipped. Please reach out to us through messages so that we can further assist you and address any concerns you may have.
I receive an empty box nothing was in the box will you please send me my iPhone XR asap thank you.
Phone was delivered with a 79% maximum battery capacity, along with a dent in the metal enclosure. Returned the phone in the exact condition it was delivered and the seller is refusing to do a full refund.
Business response:
We are sorry to hear that you were unhappy with your device. Our records indicate that the device’s battery was above the 80% minimum requirement at the time of shipment. Additionally, we were unable to power on the device upon arrival of the return, which was not reported. Please respond to our message so we can further assist you. Your feedback is important, and we appreciate your communication.
Seller didn't send the s-pen with that, when I ask the seller they send me cheap $2 rubber pin after a month, disappointed with their service and communication, now I end up buying my own s pen.
The device was listed as excellent condition. The frame is literally cracked on the side there are massive indents on the back this is all visible from more than 12 inches away. the battery barely last 3 hours just browsing the web.
Business response:
We’re sorry to hear that you are unhappy with your device. Please reach out to us via Amazon Messages so we can address the issue and assist you appropriately. Thank you for your feedback, and we look forward to resolving this for you.
No he recibido el producto en el tiempo que había sido establecido!!
When will I be refunded
UPS tracking: "Delivered at Locker" (1Z17B1X80326726048), but my building has NO lockers. No code, notice, or photo received. UPS confirmed: no delivery photo exists. Seller demanded irrelevant door photo, ignored facts, stalled on claim/refund. Poor service, unhelpful responses. Amazon A-to-z needed. Do NOT buy from this seller!
I was expecting my I-phone on March 18th it was not delivered so I checked my Amazon account and they canceled my order with no explanation given so I reordered the same phone and now waiting till March26th for delivery
Magnakom has a 2.6 star rating with 1,586 reviews.
Magnakom is closed now. It will open at 9:00 a.m.