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Magnakom
- Wholesalers
- Beverly hills, CA
About this business
Location details
325 N Maple Dr, Ste 5099, Beverly hills, CA, 90209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Beware! Phone arrived with battery health below the guaranteed amount and they will not replace the battery or guarantee a replacement would not have the same problem. Offered 5% refund and when pushed, 10%, which will barely cover 20% of the cost of a battery. Not good customer service. It is not a good option to uninstall, send it back, buy another, and hope you don't have the same issue again.
Business response:
We are sorry to hear that you are unhappy with your device. We see that you have been in communication with us but did not inform us of any dissatisfaction regarding the resolution provided. Please feel free to reach out to us at any time if you need further assistance—we are always here to help. Thank you for your feedback.
Keep that refund bitch you need itore than I do.
Phone was locked.
Business response:
We are sorry to hear there was an issue with your item. According to the listing details, this device is only compatible with certain providers and is not fully unlocked. Unfortunately, we did not receive a message or return request, so we were unaware of any issues. We have since reached out to offer resolutions as well as a return for a refund if preferred. We hope to resolve this for you soon.
I ordered my phone on 3/19 with a scheduled delivery of 3/21. It never arrived and UPS says they never received it. Then it was supposed to arrive by 3/26. I still haven't received it. The company is trying to blame UPS, but they show it hasn't been received and other reviews show the same thing. All I want is a refund so I can replace my phone. And now I'm being ignored.
Unknown if items are coming. Want to cancel the order but could not. Cancel the item.
Estado defectuoso con daños en su alrededor
Business response:
We are sorry to hear about the issues with your order. After review, it appears the issue was only recently reported through a claim escalation, so a returnless refund had been attempted. Unfortunately, this is not something we can provide, and we cannot cover returns from another country. As a result, feedback was left without evidence to support the claim. We appreciate your understanding.
The worst. They denied my request for a replacement and and refund
Horrible, I will never buy again.
Business response:
We are sorry to hear that you had a negative experience. We have reached out to you through messages to gather more information about the situation but have not yet received a reply. Please let us know the details of the issue at your earliest convenience. Your feedback is important to us, and we are committed to resolving any concerns you may have.
* yall
Frequently asked questions about Magnakom
How is Magnakom rated?
Magnakom has a 2.6 star rating with 1,586 reviews.
When is Magnakom open?
Magnakom is closed now. It will open at 9:00 a.m.