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West Shore Home
- Kitchen & Bath
- Irving, TX
About this business
Location details
6425 Campus Cir Dr W, Irving, TX, 75063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
Buyer Beware! I had to wait a while before I wrote this review. I have never been so mad!! We signed the contract on December 31, 2022. We needed our shower/tub combo replaced with a shower. We were looking for the fastest way to get this done and were impressed with the info from the sales agent. That's where it ended. They were scheduled to do the install on January 11, 2023. They were there from 8am until 7:30pm. We were told not to use it for 24hrs. We waited 2 days just to make sure everything was set. We used it for th... read more
Business response:
Hello Jena. We’re so sorry to hear about your negative experience with West Shore Home. We would like to look into this matter further and will need to verify we have the correct account. Please reach out to us by sending us a direct message or giving us a call at (866) 218-5309 at your earliest convenience so that we may take the next steps in resolving this issue. Thank you for the feedback.
West Shore Home thinks it's OK to charge a customer $10K to remodel their bathroom and leave it with broken tile. They broke our tile back in November 2021 when installing their walls and have yet to remedy the situation. They actually had a lot more problems than just the tile and had to come back to reinstall their product. What they advertise as a 1-day remodel has turned into a 5-month nightmare. Trust me, you can find a much better company to let into your home.
The salesman Christopher was friendly and had lots of samples tiles to choose from so after selecting my tiles and looking at the proofed picture I was extremely excited. I even showed him my stone tiled bathroom as an example of what I wanted. After promising a quick installer as part of their promotion, we expected to see them in late December or Early January. Disappointedly, February 2nd-3rd was the earliest and when the install finally occurred. The 2 installers Armando and Ryan were extremely friendly and super commun... read more
creepy reps come to your house the first words out of thier mouth...."Do you have 7500.00 if not I need to leave.". Dont set an appt and waste you time opening your home to a total stranger. No mask. no gloves. no help. Just Creepy
Frequently asked questions about West Shore Home
How is West Shore Home rated?
West Shore Home has a 4.7 star rating with 2,267 reviews.
When is West Shore Home open?
West Shore Home is open now. It will close at 8:00 p.m.