West Shore Home

Jamie White Vance 

on Facebook

a year ago

My experience with West Shore Home was nothing short of a disappointment. Despite their elaborate sales pitch, which included an extensive history of the company, they failed to ensure the proper measurement of the peep hole on my new door. As a result, the peep hole is positioned too low, rendering it practically useless. What’s even more frustrating is their refusal to accept responsibility for this oversight. Instead of acknowledging their mistake, they immediately shifted the blame onto me, the homeowner. Last time I ch... read more

Stephen Willingham 

on Facebook

a year ago

If you want to get something done do not choose this company. It was a complete mess. First issue was the sales rep told us one thing about door size and then when asked she verified the opening was going to be 29 inches. In actuality it was only 21 inches on sliding door once installed. We made sure to ask this before install and even have text messages about the size. Well after install it was not what she said it was going to be so too late to change door. There were issues with installation such as not being sealed corre... read more

Jena Masterson 

on Facebook

2 years ago

Buyer Beware! I had to wait a while before I wrote this review. I have never been so mad!! We signed the contract on December 31, 2022. We needed our shower/tub combo replaced with a shower. We were looking for the fastest way to get this done and were impressed with the info from the sales agent. That's where it ended. They were scheduled to do the install on January 11, 2023. They were there from 8am until 7:30pm. We were told not to use it for 24hrs. We waited 2 days just to make sure everything was set. We used it for th... read more

TJ Micallef 

on Facebook

3 years ago

West Shore Home thinks it's OK to charge a customer $10K to remodel their bathroom and leave it with broken tile. They broke our tile back in November 2021 when installing their walls and have yet to remedy the situation. They actually had a lot more problems than just the tile and had to come back to reinstall their product. What they advertise as a 1-day remodel has turned into a 5-month nightmare. Trust me, you can find a much better company to let into your home. 

Tiffanie Lynne Jackson 

on Facebook

4 years ago

The salesman Christopher was friendly and had lots of samples tiles to choose from so after selecting my tiles and looking at the proofed picture I was extremely excited. I even showed him my stone tiled bathroom as an example of what I wanted. After promising a quick installer as part of their promotion, we expected to see them in late December or Early January. Disappointedly, February 2nd-3rd was the earliest and when the install finally occurred. The 2 installers Armando and Ryan were extremely friendly and super commun... read more

Susan Flynn 

on Facebook

5 years ago

creepy reps come to your house the first words out of thier mouth...."Do you have 7500.00 if not I need to leave.". Dont set an appt and waste you time opening your home to a total stranger. No mask. no gloves. no help. Just Creepy