Five Star Tax Resolution

Kahlil J 

on BBB

a week ago

Spoke with **** ****** and she gave me some really helpful advice on the things I needed to do. Will update to see if those things pan out well. Overall, very helpful, nice and understand of my situation. Would definitely recommend them. 

Susana R 

on BBB

2 weeks ago

We can't say enough good things about Five Star Tax Resolution. When we hired them, we were very skeptical, overwhelmed by the situation and unsure as to how to proceed. I was in touch with the *** but the process was confusing, letters come and letters go that did not seem to correlate to each other. Our intake interview with Five Star included a conference call with the *** and we could see that they were knowledgable and very professional. I appreciate the fact that they never misrepresented anything, they are straight wi... read more

Randi H 

on BBB

2 weeks ago

We had a rough start with Five Star, but once ** ***** was assigned to our case he quickly put our concerns and fears to rest. Al was always responsive and kept us informed by scheduling regular check-ins as our case ************* would communicate with ****** ******** also assigned to our case who became the voice representing us with the *** and worked diligently on our behalf. Their persistence and expertise ultimately helped us find a path forward through what had been an incredibly stressful situation. There was also an... read more

Madison A 

on BBB

2 weeks ago

After being frustrated and scared by our IRS issue and let down by so many people, finding ** ***** at Five Star was truly a breath of fresh air. Ill be honest, I had my doubts about Five Star, but Al completely proved me wrong.He was incredibly helpful, responsive, and genuinely committed to helping us resolve a complicated tax issue with the ***. He followed up with us regularly, stayed on top of our case, got us the answers we needed and most importantly, he along with ****** ******** got the problem solved.We are incredi... read more

Brittany S 

on BBB

a month ago

**** at 5 star was incredibly helpful every step of the way with our case. 

James C 

on BBB

a month ago

For almost 2 years I have been trying to resolve an IRS issue regarding a large refund/overpayment. My CPA was no help to me whatsoever! I took it upon myself to call the *** hotline. Every time I called the **** after many hang *** and 45-minute hold times, they always gave me another 60- 90 more days. This was a large amount of money that I overpaid, and I couldn't get them to open the case, listen to the facts, and resolved the issue! The straw that broke the camels- back was when I received another letter/notice from the... read more

Joanne C 

on BBB

a month ago

**** could not immediately help us, but she told us what we could do. She was very helpful. 

Gregory W 

on BBB

a month ago

**** was *****, to the point, very knowledgeable and overall a pleasure to work with. 

Robert S 

on BBB

a month ago

**** ******* and his team at Five Star Tax Resolution have been very professional and on target with their approach in the onboarding process with our case moving forward.