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Magnakom
- Wholesalers
- Beverly hills, CA
About this business
Location details
325 N Maple Dr, Ste 5099, Beverly hills, CA, 90209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Still have not received the phone I purchased from you guys. It was supposed to be here Saturday and now it is Tuesday and still don’t have. Very unhappy.
Seller is only issuing a partial refund despite our having the phone unlocked by Apple.
Business response:
We’re sorry for any issues regarding the return refund. Our return evaluations are based on the device’s condition when received and the original reported issue. While removing the iCloud was one of the issues resolved, the return was still damaged. We carefully inspect all returned items and issue refunds accordingly. We remain committed to fair and consistent resolutions for every order.
Arrived damaged in minimal packaging.
Business response:
We are very sorry to hear your device was not received up to your standard. We take extensive measures to ensure the safety of our devices during transit and their quality prior to shipping. Please feel free to reach out if there's anything we can do to to better your experience.
At time of purchase it said I would receive on Feb 21. Feb21 app showed delayed delivery to Feb28. Another place now also shows delayed until Feb24. The last time I got a message for an order (from a different seller) that delivery was delayed, I waited and waited and waited and it turned out I was never going to receive the item. I don’t know if this is the case now or if it will actually arrive!
Don’t purchase
Ordered a IPhone 14plus midnight color. Received package in a form of bubble wrap, it was an excellent condition IPHONE X midnight color. No instructions or even a charger etc. Extremely slow process to get refund due to seller.
Ordered a Tmobile phone, received a AT&T phone. Couldn't use so I returned it, seller now states its not in original condition and is only refunding Me 50%. Don't buy from!
Business response:
We’re sorry this order did not meet your expectations. All phones are carefully checked for carrier compatibility, functionality, and overall condition before shipping. When a device is returned, we thoroughly inspect it to verify that it is complete and undamaged. We reached out to provide details about the return issue but did not hear back. Please contact us at any time for a quick resolution.
Ordered at&t . Arrived verizone and bottom broken
Business response:
We are sorry to hear about the issues you have faced with this item. Every device we ship is thoroughly checked for condition, carrier compatibility, and functionality. While we cannot control transit handling, we encourage buyers to reach out to us directly so we can quickly provide assistance, discuss resolution options, and ensure a satisfactory experience.
I bought renovated excellent and arrived as good not excellent and not the model I ordered they sent me the cheapest model and the seller did not solve the problem or communicate you end up wasting time on returns
Frequently asked questions about Magnakom
How is Magnakom rated?
Magnakom has a 2.7 star rating with 2,126 reviews.
When is Magnakom open?
Magnakom is open now. It will close at 6:00 p.m.