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Magnakom
- Wholesalers
- Beverly hills, CA
About this business
Location details
325 N Maple Dr, Ste 5099, Beverly hills, CA, 90209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It said it arrived at 8:33 pm and never showed
It never came!
The item was damaged when we received it. We turned it on. Attempted to link it with an apple account and it malfunctioned. It started blinking the appple screen on and off. Never turned back on. We sent it back and they promised a full return. They charged a $100 restocking fee. I would not recommend this seller. No integrity. Seems like a scam to still get money once the item is returned.
Business response:
We’re sorry you had a negative experience. The device was fully functional when shipped, and we followed all procedures correctly. The issue arose during setup, and when the return was received, we notified you of any discrepancies. Once the matter was resolved, a full refund was issued. We take customer satisfaction seriously and regret that this experience was frustrating.
It didnt show dings and scratches and dents in the picture
Business response:
Amazon listings often show multiple different sellers offering the same product to make it easier for buyers to compare offers and choose what best suits their needs. We have been in communication and requested photos of the defects you mentioned so we can better understand the issue and offer a resolution that meets your satisfaction. We hope to resolve this for you soon.
Did not receive my package when i supposed to get it on the 26 of February now they are telling me that I won’t get it until March 4 I’m not happy
Never got it
Back panel of the phone was loose due to the adhesive not being put on properly during refurbishments, kind of disappointed considering since it was supposedly in "excellent condition"
Business response:
All of our devices go through a strict refurbishment and quality check process, including strong adhesives and extended clamping to ensure proper assembly. Occasionally, environmental factors like extreme heat during transit can affect adhesive strength, but we do our best to prevent these issues. However, we are always here to help and support our customers. Please reach out directly anytime.
They said the package was delivered, but I was out for a few days and when I was back, the package is not in any locker. They didn't leave a screenshot of the delivery. I contacted the seller and they haven't replied.
Item damaged, scratches all over, apps advertised do not work.
Business response:
After review, the device was shipped in accordance with Amazon’s quality grading guidelines. The single app issue you described is a known Apple software issue that can sometimes cause the feature to appear unusable, and we provided troubleshooting steps to assist. We issued a 10% partial refund since you chose to keep the item. Please let us know if there is anything further we can do to help.
Frequently asked questions about Magnakom
How is Magnakom rated?
Magnakom has a 2.7 star rating with 2,126 reviews.
When is Magnakom open?
Magnakom is open now. It will close at 6:00 p.m.