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Magnakom
- Wholesalers
- Beverly hills, CA
About this business
Location details
325 N Maple Dr, Ste 5099, Beverly hills, CA, 90209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fake shipping info and product never came. Beware
I purchased this phone that didn’t arrive with a charger or anything. When I was finally able to charge it, and see that it only reached 85% I returned it. The seller claimed they received a different phone and only issued me a $35.00 refund. Charging $470 restocking fee. Then going back and forth with me telling me to send a return label so they can send the phone back. Would not recommend!
Business response:
We’re sorry to hear about your experience. All our devices are tested and inspected before shipping to ensure they meet quality standards. In cases where issues arise, we aim to resolve them promptly and fairly, including offering refunds or guidance for returns. According to our records, it appears that you returned the incorrect device, which prevents us from issuing a refund at this time.
never arrive it was supposed to be my address one day after I’ve been waiting for more than seven days in the item never arrived
Se supone que recibiera el producto el día 9 de marzo pero nunca llegó. Cuando voy al rastreo de paquete nunca se movió del último lugar en donde se encontraba.
Same issue as other reviewers- order placed kore than a week ago and never received, a FedEx label was created but never received. Seller not willing to refund but created an investigation with FedEx instead
I ordered a phone in "Refurbished - Excellent" condition. It was covered in scratches, both the screen and the body. There was even a chip in the corner of the screen. This does not correspond to "Excellent" condition in the slightest, even taking the product description into account.
Business response:
We’re sorry to hear the device didn’t meet your expectations. We always aim to follow the marketplace’s “Refurbished – Excellent” condition guidelines when listing items. The order was returned and fully refunded promptly, and our team did not note any defects outside those standards during inspection. We appreciate the feedback and remain committed to improving our customers’ experience.
I had Amazon contact seller I still haven't heard anything my arrive date was yesterday the 10th now it's saying it's delayed till the 16th it's just ridiculous I think twice ordering through 3rd party again
The battery health was described above 80 but I received a phone with 74% battery health
Business response:
We’re sorry to hear about your experience. All devices are tested before shipment to ensure they meet our quality standards, including battery performance and condition grading. If a device does not meet expectations, we’re always happy to help resolve the issue. Please contact us directly so we can assist however works best for you.
The delivery person signed for the package himself and threw it on the floor of my mailroom!!!!
Frequently asked questions about Magnakom
How is Magnakom rated?
Magnakom has a 2.6 star rating with 1,595 reviews.
When is Magnakom open?
Magnakom is closed now. It will open at 9:00 a.m.