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Magnakom
- Wholesalers
- Beverly hills, CA
About this business
Location details
325 N Maple Dr, Ste 5099, Beverly hills, CA, 90209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My order were to be delivered today why it wasn’t delivered and the 23 is way too far , I bought this phone for my dad to send it to him tomorrow, can’t wait for the 23 if I can’t get my order tomorrow than I don’t need it anymore, because I won’t be home to receive my order I’m traveling to Africa that’s why I ordered this phone for my Dad and it was to be delivered yesterday or today… I’m so fru
Item would not hold a charge. Returned within 24 hours. Seller refused full refund and only returned half the purchase price claiming restocking fees. Item was not full refurbished in excellent condition as claimed, it would not charge past 35%, returned immediately but they still kept over $150!! Do not buy from them!
Business response:
We’re sorry to hear the device didn’t meet your expectations. We always aim to follow the marketplace’s “Refurbished – Excellent” condition guidelines when listing our items. Upon return, the device showed damage that had not been reported prior, and we are currently working with you through messages to resolve this. We remain committed to improving our customers’ experience.
Never sent the item . Always postponed the date , never contacted me , I’ve contacted him and never answered my phones calls . It was a waste of my time . Do not purchase items from this seller
Hice el reclamo el Vendedor , y contestan que FED EX , entrego el paquete ( mediante remision de un acuse de recibido impreso ) , pero la oficina alega que no recibieron . La unica verdad , pague por el iphone y no llego el paquete en mi poder ( SE PERDIO ) , se lavan las manos . y no hay prueba de FOTO de la entrega del Paquete con la ETIQUETA de ID (para el TRACKING) en la direcion
Received on awful condition, ask for my refund same day, now they telling me the phone was perfect at the time of the purchase and shipping, having issued tu get my money back, be careful
Business response:
We’re sorry to hear the device didn’t meet your expectations. We always aim to follow the marketplace’s “Refurbished – Excellent” condition guidelines when listing items. Our team did not note any defects outside those standards during inspection. We will look into this matter and contact you shortly. We appreciate the feedback and remain committed to improving our customers’ experience
I returned the item due to battery below 80 percent - the phone was not in excellent condition and had a scratch on the back - which I took a picture of and resent back - received notice they were only returning 50 percent of the payment due to a crack. but not sure how you can take 126$ off my refund when the difference between excellent and good is less than 20 bucks.
Business response:
Sorry to hear the device didn’t meet your expectations—that’s definitely not the experience we want for you. We always aim to meet the marketplace’s “Refurbished – Excellent” condition standards with our listings. I’ve sent you a message—please reply when you can and I’ll do my best to help you. We really appreciate the feedback and are always working to improve.
I paid the higher price for a renewed phone because it was listed as LIKE NEW but when it arrived today there are scratches all over the phone and screen. What a rip off.
Business response:
We’re sorry to hear that you were unhappy with your device. We always aim to follow the marketplace’s “Refurbished – Excellent” condition guidelines when listing our items. We have reached out to you via messages—please respond at your earliest convenience. We appreciate your feedback and remain committed to improving our customers’ experience.
This item was described as excellent and had scratches on through the front screen on the phone as well as corner scrapes on the phone. very disappointed when advertised excellent and very light scratches that aren't to visible is completely lied about.
Business response:
We’re sorry to hear about your experience. This is not typical of our products, as all devices undergo multiple quality inspections before shipment. We did not receive any prior contact regarding this issue, but have reached out to you directly to request photos and offer a prompt resolution. Your satisfaction is very important to us, and we’re committed to making this right.
I did not received this item .
Frequently asked questions about Magnakom
How is Magnakom rated?
Magnakom has a 2.6 star rating with 1,586 reviews.
When is Magnakom open?
Magnakom is closed now. It will open at 9:00 a.m.