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325 N Maple Dr, Ste 5099, Beverly hills, CA, 90209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It’s not the watch size I ordered and it had scratches on the side. I’ve tried to contact your company to exchange it for the right one.
Business response:
We are sorry to hear you are having issues with your device. We have reached out to you regarding this order and hope to hear from you soon!
I haven't received my package. Everyday I get notification from Amazon that its out for delivery but nothing shows up.
Where is the phone?
My package is late and I use it for work. Real inconvenience
Very wrong on shipping times. Liar and a fraud
They were fast with the responses but did not return the $39.99 delivery charge because it didn’t show up the day that stated. They said they would refund me but haven’t yet. It’s been a week now and nothing returned. Phone works great, scratches all around the edge but I have a case on so no biggie, works well. Would change rating if the shipping charge is returned.
Pet Peeve: Seller says you are going to get your purchase on a certain date. Let's say March 3. However, on March 3 your package is still at the shipper on the other side of the country. Seller really had no intention of getting the purchase to you by the date they advertise, because they think you won't really care. Long story short: Don't purchase from these guys.
I was charged $399 for a return fee. This is totally not right. I had the the item 4 days and it stopped functioning. I should have gotten a full refund.
Sent a defective Apple Watch and won’t refund after sending back to seller.
Business response:
We are sorry to hear about the issues you have experienced. The item returned was in your possession for months and returned right before the 90-day window was going to close. When it was received, it was completely damaged and non functional. There was no contact to us at all until we informed you of the issues with the return. Please contact us directly so we can resolve this for you.
Magnakom has a 2.7 star rating with 2,126 reviews.
Magnakom is open now. It will close at 6:00 p.m.