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Magnakom
- Wholesalers
- Beverly hills, CA
About this business
Location details
325 N Maple Dr, Ste 5099, Beverly hills, CA, 90209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
package not arrived on time
I purchased an Apple Watch from WirelessCommerce and Item was listed as “excellent like new” battery overheats and will not charge more than 50%. Edges are all knicked and scratched up along with the edge of the screen. Battery health is 75% how can this be listed as “excellent”. Do not recommend doing business. Falsely describes item condition.
Business response:
We’re sorry to hear about your experience. All devices are tested before shipment to ensure they meet our quality standards, including battery performance and condition grading. If a device does not meet expectations, we’re always happy to help resolve the issue. Please contact us directly so we can assist however works best for you.
The items dint came on time
I ordered a phone in excellent condition however it came without having all original parts as the screen was replaced. As a result the screen is very unresponsive at times especially when typing. Overall the seller and how they handled the situation will definitely not buy from them ever again
Business response:
We’re sorry to hear about your experience. All our devices are tested and repaired as needed to ensure full functionality, and we prioritize providing quality customer support. While we cannot verify every prior repair, we encourage buyers to contact us directly so we can address any issues promptly and work toward a satisfactory resolution for all concerns.
The package was not delivered within the promised timeframe. I ordered it because I had a return trip to Brazil, so the delay made the delivery useless for my travel plans. Additionally, the charging cable is incorrect: it came with a USB connector, while the listing specifies a USB-C cable for the Apple Watch Series 2 charger. The product does not match the description.
Watch has someone else’s Apple ID on so was not able to set it up. That’s the whole reason I sent it back! I am not able to take the iCloud off if it isn’t mine!
My phone, has not came yet the date is march 9. I'm very unhappy 😡.
I returned this item because it would not recognize any of three SIM cards we installed. I sent it back and was charged a restocking fee equal to the purchase price of the phone. THIS IS RIDICULOUS! I WILL NEVER DO BUSINESS WITH YOU AGAIN!
Business response:
We’re sorry to hear about your experience. The device was returned but was not in the same condition as we originally sent it. We reached out several times to resolve the matter but did not receive a response acknowledging the issue. We have provided steps to resolve it and hope to receive a swift reply so the matter can be fully resolved in your favor.
The problem resolution for people who cannot return the package is terrible; they send products in poor condition and only want to resolve it with a partial refund of 5%, which is far too insufficient.
Business response:
We’re sorry to hear about your experience. All our devices are tested and inspected before shipping to ensure they meet quality standards. In cases where issues arise, we aim to resolve them promptly and fairly, including offering refunds or guidance for returns. It does not look like we have ever been contacted but we have reached out to you and hope to resolve any misunderstandings.
Frequently asked questions about Magnakom
How is Magnakom rated?
Magnakom has a 2.7 star rating with 2,126 reviews.
When is Magnakom open?
Magnakom is open now. It will close at 6:00 p.m.