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Magnakom
- Wholesalers
- Beverly hills, CA
About this business
Location details
325 N Maple Dr, Ste 5099, Beverly hills, CA, 90209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Esperé toda la mañana y parte de la tarde
DO NOT do business with this company. I was sent a phone that wouldn't charge, Screen was glitching upon trying to return the phone it would not allow me to sign out of my account.Unfortunately w/ no other option I had to send it back still signed in. Then I was told bc I was still signed in to my account they were keeping my money, not my fault I was sent a faulty phone. 700$ is alot of money
Business response:
We’re sorry to hear about this. The device was tested prior to shipment and confirmed functional. When a return is received signed into a personal account, it cannot be processed until the account is removed for security reasons. We reached out with instructions to resolve this. Once addressed, we’re always happy to work toward a fair solution. Please contact us directly so we can assist further.
Everything I ordered got received or is on its way the iPhone order I did not receive and it said it had the wrong address now it’s late and I’m still waiting on the iPhone that I pay for
arrived 3 days after the promised date, phone has numerous scratches and a specific "ding" in the upper right hand corner, battery life is 79% (less than the minimum standard of 80%), does not meet the expectations for being in "excellent condition"
I will be canceling my Prime membership.
Says delivered but not received
Still waiting on a package. Was supposed the be delivered on Feb. 27th and it's still not here. Only label has been created. They haven't sent it off yet!
BEWARE-they sent me a phone with 71% battery capacity. I tried going through the return process by going to a UPS store, but wasn't able to get a box+label. That's probably on me for not being familiar with the return process, but I was still sent a defective product and am still currently going through many pains to deal with it.
Business response:
We’re sorry to hear you had an issue with your order. The device was shipped in accordance with our 80% minimum battery health guarantee. We responded promptly, offered a prepaid return label, and provided clear instructions. We also extended partial refund options as a courtesy. We remain fully willing to process a return and issue a refund in line with Amazon’s policies.
I didn't receive my package in time, as I expected, you will deliver the package with in a day, but now I need to wait for another 7 days, that's not fair".
Frequently asked questions about Magnakom
How is Magnakom rated?
Magnakom has a 2.6 star rating with 1,595 reviews.
When is Magnakom open?
Magnakom is open now. It will close at 6:00 p.m.