This profile has been claimed by the business owner or representative.
Magnakom
- Wholesalers
- Beverly hills, CA
About this business
Location details
325 N Maple Dr, Ste 5099, Beverly hills, CA, 90209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Item damaged, scratches all over, apps advertised do not work.
Business response:
After review, the device was shipped in accordance with Amazon’s quality grading guidelines. The single app issue you described is a known Apple software issue that can sometimes cause the feature to appear unusable, and we provided troubleshooting steps to assist. We issued a 10% partial refund since you chose to keep the item. Please let us know if there is anything further we can do to help.
Seller sent an iPhone that didn't even turned on and now refuses to give me a proper refund.
The phone is cracked and got screen protector on it, which is weird. He got smashed on the right side corner.
Business response:
We’re sorry to hear your item was damaged in transit! We place screen protectors on all our devices to help protect them, as carriers sometimes handle small packages roughly. We had not heard of this issue until your feedback, but we’ve reached out to get more details and provide a return label for your convenience. We hope to resolve this for you quickly.
WirelessSource sold a phone knowingly well below quality, purchased excellent got a phone that had visible deep nicks in side of phone, scratches on back of case and screen. Only offered 5% refund for a week then send prepaid packaging for return and new item only to then be lied to once item was sent off and be told I will only be offered a refund and 2 weeks with no phone or refund, classless.
WirelessSource (the seller) sold a product with a known issue. I visited the Apple store to understand why my iPad wasn’t charging. The genius bar specialist determined that the specific device, based on its serial number, had a known issue with its charging port and required a replacement. This suggests that the device wasn’t tested before sale, as a simple test would have identified this issue.
This phone can’t be used cause it was reported stolen which idk how but no phone company can’t used it!
Business response:
We’re very sorry to hear about this situation. All of our devices are verified before shipment, and we do not sell stolen property. If there is an issue with activation or carrier restrictions, please contact us directly so we can review the order and work with you to find a resolution, including a return and full refund if necessary.
I haven't still received my order. What's going on?
Ordered a pink iPhone in “excellent” condition and received a blue phone in poor condition. Seller refuses to exchange the product for the correct item. Scammers.
Business response:
We’re sorry to hear about your experience. We promptly offered a full return for a 100% refund in accordance with Amazon’s policies. While we are unable to offer direct exchanges due to prior order commitments and inventory allocated to active listings, we are always committed to resolving concerns fairly and professionally. Please feel free to contact us so we can assist further.
My package didn’t arrive
Frequently asked questions about Magnakom
How is Magnakom rated?
Magnakom has a 2.6 star rating with 1,595 reviews.
When is Magnakom open?
Magnakom is open now. It will close at 6:00 p.m.