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West Shore Home
- Kitchen & Bath
- St. Petersburg, FL
About this business
Location details
2680 Gateway Centre Pkwy Building A, Suite 1000, St. Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
The most horrible experience hiring a contractor ever. They have been out 7 times. Replaced my shower twice. The second time was even worse then the first shower. The first time around they didn't replace boards that needed to be replaced. Caulk was showing everywhere. Shower doors didn't close properly and opened on there own. Every time I set a appointment with them they only tried fixing the caulk. It has been 3 months and we had no water pressure and it did not drain properly. Set a appointment for the install manager to... read more
Business response:
Hi Lori. We're sorry to hear that there have been issues with your installation, and that those issues have not been resolved to your satisfaction. We will continue working diligently in order to get them fixed. If you are having trouble connecting with the necessary people over the phone, please send us an email at servicesupport@westhshorehome.com or contact us via direct message and we'll make sure you are connected to the appropriate party.
Doesn't service our area...
Business response:
Kinda of an unfair reason to not recommend us, don't you think Fred?
The product is good, however, the management is not thorough on follow through. No follow up calls , we had 2 different problems with our shower and the workers were great, however we asked Mia to have someone from management to give us a call so we could let them know how we felt! No response, it’s like they took our money ( hard earned) & ran. Very disappointing
They never told me they hit my bathroom door and hit my walls going down my stairs multiple places when they took the tub out! The shelves in shower are not caulked all the way around.
Signed contract in May. It’s now October 6, 2020. My windows will not pass inspection because frosted bathroom window wasn’t installed coupled with oversized screens . Each call I’m told “ the screens are not available. Being a military spouse , I’ve had to deal with builders while my husband was deployed , never anything like this . Westshore , my neighbors have inquired about my windows but I’m scared to recommend or even refer . I was told that by referring customer , we would receive $200.00 not a $100.00 gift card!’ Al... read more
shameful. full of excuses. RUN
After the technician fix the celling !!!! Disaster , like never did drywall work :((
Business response:
Hello, Zsolt. Our team is aware of this issue and we are working to resolve it as soon as possible.
I was disappointed after the consultant came to my home to tell me they would not replace the existing shower frame and door with a frameless shower door on my existing tiled shower unless they replaced the entire shower, i.e., tear out all the ceramic tile. The tile is new!! I would have appreciated being told on the initial call I made to them that it is "all or nothing"..disappointed 😔
Business response:
Hello, Karen. The reason that we replace the entire shower unit is because we also offer our double lifetime warranty to homeowners. This warranty covers both the product and the installation. We cannot offer this warranty to our customers without removing the entire shower unit. We understand that our products and services are not for everyone, but we would like to thank you for allowing us to come out to your home to give you an exact price for your project. We greatly appreciate your time.
Because all you care about during this pandemic is how you will make money building bathrooms...you NEVER mention how you will give back to the community...I will pee In an outhouse before I would hire your company!
Frequently asked questions about West Shore Home
How is West Shore Home rated?
West Shore Home has a 4.6 star rating with 3,132 reviews.
When is West Shore Home open?
West Shore Home is closed now. It will open at 8:00 a.m.