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West Shore Home
- Kitchen & Bath
- St. Petersburg, FL
About this business
Location details
2680 Gateway Centre Pkwy Building A, Suite 1000, St. Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
Communication is horrible and the job is still not done after 6 months. When we call West Shore it always goes to voicemail and we leave messages and nothing. At this point I’m not sure what to do. Management is aware of the issue as well.
Business response:
Hello Jen. We would like to look into this matter further and will need to verify we have the correct account. Please reach out to us by sending us a direct message or giving us a call at (866) 218-5309 at your earliest convenience so that we may take the next steps in resolving this issue. Thank you for the feedback.
Never shows up to the job, didn’t seal the windows right so I had leakage inside my home. Doesn’t call back and still waiting after 2 years to finish the last window!
Business response:
Hello Karen. We're so sorry to hear about your negative experience with West Shore Home. We would like to look into this matter further and will need to verify we have the correct account. Please reach out to us by sending us a direct message or giving us a call at (866) 218-5309 at your earliest convenience so that we may take the next steps in resolving this issue. Thank you for the feedback.
I've been waiting 10 months for completion on my hurricane shutters. since West Shore Home has acquired Storm Fitters, it has been all downhill. There communication is horrible, almost non existant. they have scheduled final instalation several times and not completed the work. the last scheduled instalation was canceled and no one will tell me why, nor when it will be rescheduled. many of their Storm Fitter employees have left. The once reputable company Storm Fitters is, in my opinion, ruined
Business response:
Hello Steven. We are so sorry to hear about your negative experience with West Shore Home. We would like to look into this matter further and will need to verify we have the correct account. Please reach out to us by sending us a direct message or giving us a call at (866) 218-5309 at your earliest convenience so that we may take the next steps in resolving this issue. Thank you for the feedback.
Why is it taking 10 weeks to get my shower done???😟
Business response:
Hi Robert. We're sorry that you are experiencing a delay. Please send us a direct message at your earliest convenience so we can verify the account and provide you with an update.
The most horrible experience hiring a contractor ever. They have been out 7 times. Replaced my shower twice. The second time was even worse then the first shower. The first time around they didn't replace boards that needed to be replaced. Caulk was showing everywhere. Shower doors didn't close properly and opened on there own. Every time I set a appointment with them they only tried fixing the caulk. It has been 3 months and we had no water pressure and it did not drain properly. Set a appointment for the install manager to... read more
Business response:
Hi Lori. We're sorry to hear that there have been issues with your installation, and that those issues have not been resolved to your satisfaction. We will continue working diligently in order to get them fixed. If you are having trouble connecting with the necessary people over the phone, please send us an email at servicesupport@westhshorehome.com or contact us via direct message and we'll make sure you are connected to the appropriate party.
Doesn't service our area...
Business response:
Kinda of an unfair reason to not recommend us, don't you think Fred?
The product is good, however, the management is not thorough on follow through. No follow up calls , we had 2 different problems with our shower and the workers were great, however we asked Mia to have someone from management to give us a call so we could let them know how we felt! No response, it’s like they took our money ( hard earned) & ran. Very disappointing
They never told me they hit my bathroom door and hit my walls going down my stairs multiple places when they took the tub out! The shelves in shower are not caulked all the way around.
Signed contract in May. It’s now October 6, 2020. My windows will not pass inspection because frosted bathroom window wasn’t installed coupled with oversized screens . Each call I’m told “ the screens are not available. Being a military spouse , I’ve had to deal with builders while my husband was deployed , never anything like this . Westshore , my neighbors have inquired about my windows but I’m scared to recommend or even refer . I was told that by referring customer , we would receive $200.00 not a $100.00 gift card!’ Al... read more
Frequently asked questions about West Shore Home
How is West Shore Home rated?
West Shore Home has a 4.6 star rating with 2,942 reviews.
When is West Shore Home open?
West Shore Home is open now. It will close at 8:00 p.m.