This profile has been claimed by the business owner or representative.
West Shore Home
- Kitchen & Bath
- St. Petersburg, FL
About this business
Location details
2680 Gateway Centre Pkwy Building A, Suite 1000, St. Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
IDK sadasssssssssssssssssssssssssss
ABYSMAL – West Shore Home can’t do anything right. I had ordered 2 sliders and a front door. It took them 7 visits over 8 months to install them correctly once installation was possible. Issues included but not limited to installing/causing broken hurricane glass and frames of hurricane rated sliders (wasn’t sure that was even possible with how solid they are built), leaving the property unsecured for days, turning up without the correct parts after confirming they had them beforehand (including one occasion no parts at a... read more
Business response:
Hello Lee. We’re so sorry to hear about your negative experience with West Shore Home. We would like to look into this matter further and will need to verify we have the correct account. Please reach out to us by sending us a direct message or giving us a call at (866) 218-5309 at your earliest convenience so that we may take the next steps in resolving this issue. Thank you for the feedback.
I had west shore remold our spare bath shower two years ago and it went fine, but we recently hired west shore to remold our master shower. First it started with the sales person (Design coordinator) she did not know about all the products gave us wrong information on shower door she said they are all 3/8 inch thick glass when they are 1/4 inch, so the next day had to change our order to get 3/8 inch, she changed the billing but never changed the order for the install part. So when it finally came time for install of course ... read more
Business response:
Hello Gary!We would like to look into this matter further and will need to verify we have the correct account. Please reach out to us by sending us a direct message or giving us a call at (866) 218-5309 at your earliest convenience so that we may take the next steps in resolving this issue. Thank you for the feedback.
We had a quote for over $10,000 for a tiny little bathroom material must have costed under $2,000 I could see 4000 to 5000 but not 10 to 12,000 if you ask me I think it was because of the neighborhood we live in to me it sounds like nothing but greed that it was a lot of money for one day's worth of work my relatives are plumbers when I told them about this they said we were getting taken for a ride this is pretty sad people have to be this way oh well
Business response:
Hello Rick. We understand our products and services are not for everyone. At West Shore Home, we complete your entire project from design to installation. Our lifetime warranty and level of quality workmanship from our full-time in-house installers are not something you will find with any of our competitors. Thank you for your time.
Communication is horrible and the job is still not done after 6 months. When we call West Shore it always goes to voicemail and we leave messages and nothing. At this point I’m not sure what to do. Management is aware of the issue as well.
Business response:
Hello Jen. We would like to look into this matter further and will need to verify we have the correct account. Please reach out to us by sending us a direct message or giving us a call at (866) 218-5309 at your earliest convenience so that we may take the next steps in resolving this issue. Thank you for the feedback.
Never shows up to the job, didn’t seal the windows right so I had leakage inside my home. Doesn’t call back and still waiting after 2 years to finish the last window!
Business response:
Hello Karen. We're so sorry to hear about your negative experience with West Shore Home. We would like to look into this matter further and will need to verify we have the correct account. Please reach out to us by sending us a direct message or giving us a call at (866) 218-5309 at your earliest convenience so that we may take the next steps in resolving this issue. Thank you for the feedback.
I've been waiting 10 months for completion on my hurricane shutters. since West Shore Home has acquired Storm Fitters, it has been all downhill. There communication is horrible, almost non existant. they have scheduled final instalation several times and not completed the work. the last scheduled instalation was canceled and no one will tell me why, nor when it will be rescheduled. many of their Storm Fitter employees have left. The once reputable company Storm Fitters is, in my opinion, ruined
Business response:
Hello Steven. We are so sorry to hear about your negative experience with West Shore Home. We would like to look into this matter further and will need to verify we have the correct account. Please reach out to us by sending us a direct message or giving us a call at (866) 218-5309 at your earliest convenience so that we may take the next steps in resolving this issue. Thank you for the feedback.
Why is it taking 10 weeks to get my shower done???😟
Business response:
Hi Robert. We're sorry that you are experiencing a delay. Please send us a direct message at your earliest convenience so we can verify the account and provide you with an update.
The most horrible experience hiring a contractor ever. They have been out 7 times. Replaced my shower twice. The second time was even worse then the first shower. The first time around they didn't replace boards that needed to be replaced. Caulk was showing everywhere. Shower doors didn't close properly and opened on there own. Every time I set a appointment with them they only tried fixing the caulk. It has been 3 months and we had no water pressure and it did not drain properly. Set a appointment for the install manager to... read more
Business response:
Hi Lori. We're sorry to hear that there have been issues with your installation, and that those issues have not been resolved to your satisfaction. We will continue working diligently in order to get them fixed. If you are having trouble connecting with the necessary people over the phone, please send us an email at servicesupport@westhshorehome.com or contact us via direct message and we'll make sure you are connected to the appropriate party.
Frequently asked questions about West Shore Home
How is West Shore Home rated?
West Shore Home has a 4.7 star rating with 3,409 reviews.
When is West Shore Home open?
West Shore Home is closed now. It will open at 8:00 a.m.