This profile has been claimed by the business owner or representative.
Magnakom
- Wholesalers
- Beverly hills, CA
About this business
Location details
325 N Maple Dr, Ste 5099, Beverly hills, CA, 90209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I ordered a pixel 8 pro and when I received it, it wouldn't allow me to update to the latest software/security patch. I returned the item and was issued a refund. The issue is the return fees were $300. With is basically the price I bought it for. I just got a refund for the taxes I paid. No scratches were made on it. It was returned following instructions. Seems untrustworthy for returns.
Business response:
We are sorry to hear there was an issue with your order. After reviewing the details, we found the return package you sent to us did not contain anything. It was sealed but was completely empty. We notified you of the issues with the return and submitted photos but unfortunately did not receive a response. Please feel free to reach out to us directly for any clarifications and steps to resolution.
Cancel order. Did not fulfill by promised time. Needed 3/9. Will source locally.
Order a 44mm was sent a 40mm watch what you purchase they send wrong sizes
Business response:
Thank you for your feedback. We’re sorry to hear there was confusion with your order. According to our shipment records and serial number documentation, the correct 44mm item was sent. Unfortunately, we were not contacted prior, so we did not have the chance to review the details. Please reach out to us with any concerns so we can help resolve the situation promptly.
Item was returned and I have not been refunded.
I purchased the “Excellent” condition, which seller describes as having “no cosmetic damage” However the phone received has multiple large dents on the body. Not minor—clearly visible & easily felt to the touch. The seller’s lower tiers “Good” & “Acceptable” only mention light scratches. The condition of this phone does not match the “Excellent” description and appears worse than the lower tiers
Business response:
Thank you for your feedback. We’re sorry to hear you’re unhappy with your experience. All devices are inspected and tested before shipment, and condition descriptions follow Amazon’s standards for recertified items. Unfortunately, we were not contacted prior, so we did not have the chance to review the details. Please reach out to us with any concerns so we can help resolve the situation promptly.
The seller sends you partially messed up phones that you’d have to come out of pocket to fix then they refuse to refund you. Do not order from this seller.
Business response:
We’re sorry you experienced issues with your device. We attempted to assist but did not receive the requested information. A refund over $100 was not possible, though we offered to facilitate a return for a full refund, which was declined. Shortly after, this feedback was left. We always encourage buyers to contact us directly so we can address any concerns promptly.
I don’t want it. Do not deliver the item
No he recibido el pedido
Device was not unlocked.
Business response:
We are sorry to hear that you experienced an issue with your order. We have confirmed that the IMEI sent had been unlocked and apologize that we did not have the chance to resolve this for you earlier. Once the return is received, a refund will be processed as soon as possible. Please feel free to reach out at any time, as we are always happy to help.
Frequently asked questions about Magnakom
How is Magnakom rated?
Magnakom has a 2.7 star rating with 2,126 reviews.
When is Magnakom open?
Magnakom is open now. It will close at 6:00 p.m.