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325 N Maple Dr, Ste 5099, Beverly hills, CA, 90209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I didnt get my order yet
When shipping items out, please indicate that it will be another carrier other than Amazon that requires signature, etc. Fed Ex drivers are not the most efficient nor caring and they tend to ring doorbell once, wait 15 seconds and leave a note on the door saying it will be delivered in 3 days. Very disappointed bc missed the big surprise gift to someone. will wait and see if it comes in 3 days
I still expecting an answer from the seller because the product did not came yet.
Item was reported to Apple as stolen
Business response:
We take all feedback seriously and want to clarify that none of our devices are stolen. We work closely with buyers and Amazon to resolve any technical or return issues promptly. Our goal is always to provide a secure, reliable purchasing experience, and we encourage anyone with concerns to contact us directly for assistance.
Returned. Package was horrible. Where is the credit. Retuned three weeks ago
Business response:
We’re sorry to hear about your experience. The item was returned, and the delay in issuing your refund is due to Amazon’s processing platform, not our team. Once Amazon finalizes the return, the credit will be applied. We have contacted you to clarify the situation and have provided photos documenting the process. We encourage you to contact Amazon directly if the credit hasn’t appeared yet.
I Purchase this item on the 31st of March because it would be delivered on the 3rd of April I need it for the 5th of April tracking the item says “shipped” up until the day of delivery I was told late in the afternoon it’s delayed check the courier and they haven’t even picked up the package, seller is trying to tell me they are trying to recall the delivery when it wasn’t even picked up.
I ordered an iPhone 16 Pro in the desert color (gold) that was supposed to be in excellent condition but received a black iPhone that was damaged, it had a big scratch across the screen.
Business response:
We’re very sorry to hear about this experience. All our listings accurately describe the devices we sell, and we work to ensure items match the specified color and condition. We encourage buyers to contact us immediately if an order doesn’t meet expectations so we can resolve issues quickly and fairly.
Was told it was going to be here April 3rd never arrived now arriving April 8
*** BEWARE *** Purchased an excellent condition phone and received it with dings all around it and the corners beat up that you can clearly see from a few feet away! Totally not as described, battery is at the extreme low end of 84%. Look around for another seller instead of these guys!
Business response:
We’re sorry the item was not as expected. Our refurbished devices are carefully inspected to meet standard battery health and overall quality requirements, and in this case, the battery exceeded the usual threshold. We always aim to provide reliable products and are happy to assist if there are concerns. Please feel free to reach out at any time.
Magnakom has a 2.7 star rating with 2,126 reviews.
Magnakom is open now. It will close at 6:00 p.m.