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3 Crossgate Dr, Mechanicsburg, PA, 17050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Didn't finish the job
Make sure your sales person knows truly what can be done in your space so you don't have to compromise with something you don't really want and aren't happy with
My installers Montana, Henry, Diego, and John did a good job; however, I felt that I was pressured and that it was a little pricey for what I received.
The service was satisfactory, the installers were polite and efficient. The shower came out great but it's not exactly what I wanted or was told by the sales rep that came out and sold the Job. Let's start at the beginning when the sales rep came out to quote the job. I expressed very clearly that I wanted as much room as possible as my wife is in a wheelchair and have the shower pan come to the very edge "as the pans are custom made that should not be a problem. Then when the sales rep was done I wanted to think on it and g... read more
Excellent professional work 9104554618
Nothing
They overcharged me and will not get back with me. I have called Peyton five times. I have called Corporate Office twice. Still waiting. I paid too much for what I received. I ended up getting cheaper fixtures and tub and using only the short handicap bar sending the long one back. I used four shelves sending four back. They have their sign in my front yard. What they charged me is the upper end of what you quote for a bathroom remodel. I just had the tub, surrounding and fixtures.
Update 3/27/2023: I was just asked to give feedback after my most recent service experience and I just wanted to make SURE that my response was received so I am copying it here as well Just because you all send a bubbly Team Member out here to finish a redo, that I had to make the phone call to you all to set up, does not even BEGIN to make up for the inconvenience that West Shore Homes has caused my family and me. With the amount of money we are spending on this project, I expected a lot less of a hassle. In the 2 handfuls ... read more
The salesman charged us $750.00 more than the quote. The salesman said if we signed on Monday it would be done on Tuesday. It was not done until Thursday. Interest accrued only on the balance owed but interest accrues on the total each month. Salesman tactics were dishonest. Installers did a great job. I would not do business with West Shore again.
West Shore Home Corporate Office has a 4.8 star rating with 75,488 reviews.
West Shore Home Corporate Office is closed now. It will open tomorrow at 9:00 a.m.