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325 N Maple Dr, Ste 5099, Beverly hills, CA, 90209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible
My husband lost his IPhone. I ordered this phone because it said it could deliver in two days. It has been four days now and still no phone. Very frustrated and disappointed.
DO NOT BUY from this Seller! I purchased a refurbished Apple Watch 7. The watch would not hold a charge beyond 5 hours. I followed ALL of the instructions for a "full return." The watch was $150.08. They charged me a return fee for a "defective" watch of $134.00! They refunded me $16.08 of the $150.00. This is a scam! They should not be an Amazon provider based on Amazon's standards.
Business response:
Hi, we apologize for the inconvenience. We’ve messaged you multiple times requesting removal of the iCloud account from the device, which is required to proceed with your refund. As previously advised, we cannot issue refunds for iCloud-locked devices until the account is removed by the original owner. Once removed, we will process your refund promptly.
Bought this as a gift but the battery is not genuine. The phone keeps showing the message in settings that the battery is not recognized so I can't see any info in terms of battery percentage.
Business response:
Thank you for your feedback. As part of the refurbishment process for Amazon Renewed products, certain components such as batteries may be replaced when necessary to meet performance and quality standards. All replacement parts used are genuine and compliant with Amazon Renewed guidelines to ensure the product functions as expected.
Amazon needs to review outside sellers before they list their items. Second time I've been jerked around with an item that was supposedly shipped and not received on time. Pitiful pitiful pitiful way to run a business.
Business response:
Thank you for your feedback. We are an Amazon-approved Renewed seller and all items are inspected and shipped per Amazon requirements. We only see one order with us, which was fulfilled and shipped according to policy. Delivery timing can be affected by carrier factors outside our control. Please contact us so we can help resolve any concerns.
Don’t order this device, they will lay , it not arrive on time.
I paid $39 on Sunday for "next day" delivery (Monday). Now it's not coming until Wednesday! PLEASE RFUND MY $39.00!!
Hey I spent an additional 39 dollar for express shipping and did not receive for or before Mother’s Day. Kindly cancel and refund my money.
I paid for next day delivery and you shipped it standard I expect a refund on shipping costs it I will return the phone
Business response:
Thank you for your feedback and we’re sorry for the inconvenience. The original shipping label was canceled by the system, and we promptly created a new label and shipped a replacement as soon as we were notified. We understand this impacted your experience and are happy to assist with a return.
Magnakom has a 2.7 star rating with 2,126 reviews.
Magnakom is open now. It will close at 6:00 p.m.