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Magnakom
- Wholesalers
- Beverly hills, CA
About this business
Location details
325 N Maple Dr, Ste 5099, Beverly hills, CA, 90209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
El teléfono llegó con problemas no funciona correctamente , su bocina no se escucha en la llamada a no ser que uses altavoces , no es primer caso que me pasa así , siempre dice renovado como nuevo y cuando no es una cosa es otra la cosa es que siempre llega con problemas
This was supposed to arrive YESTERDAY and FedEx has not even received the package yet!
Phone stopped working after a week (display issue). Seller told me they would refund, but when they got the phone they changed it to 50% refund. Do not do business with this company. My daughter bought this phone with her own money. I expected a better product and a better seller.
Business response:
Thank you for reaching out to us! The issue was reported several weeks after delivery. We had informed you once the return was delivered, we would inspect the merchandise and issue any applicable refunds since this was not sent in this condition. It is also stated in the return request message that a deduction may be applied if an item is returned damaged.
Muy mal servicio, mandan artículos erroneos y no dan soluciones viables
Business response:
We are sorry to hear about the issues with your order. After further review, it appears this matter was only recently brought to our attention. Since then, we have issued the partial refund you requested and concluded the case through our conversation today. If there is anything else we can do to help, we are glad to assist. Please feel free to reach out to us at any time.
Not an EXCELLENT refurbished product, it has a lot of scratches and dents, not worth the price.
Business response:
We are sorry to hear about the issues with your device. This is definitely not the norm, and we have reached out to initiate a conversation and provide the necessary support for your concerns. We are always happy to help and hope to hear back from you soon.
Ordered a pixel watch 3 and received a pixel watch 2
Business response:
We’re very sorry for the inconvenience and understand your frustration regarding receiving a different model than ordered. We have reviewed the situation and offered the maximum partial refund available without a return. We also provided the option to return the device for a full resolution. While we are unable to provide international return labels, we remain happy to assist with the process.
I don't receive this item yet. I wanna know What’s going on.
Very disappointed to receive this broken phone and I paid for renewed excellent. phone so it can be my traveling phone since I was going to travel for a few months , as I received I saw plenty of scratches it was definitely a beaten up phone pretty shocked that this is a renewed excellent device and the screen was broken it came green couldn’t return it because I was outside US , I hate Amazon
Business response:
We see that this device was purchased almost two months ago, and we did not receive a message from you for several weeks after your order. We have offered possible resolutions, but unfortunately, your requested solution is not something we are able to provide. You are always welcome to return the item in accordance with our return policy. Thank you for your understanding.
Wrong item was sent, not in condition described, could not receive item ordered at original price. Waste of time.
Business response:
We’re sorry to hear about your experience. To clarify, we have not received any images or details about the item you received, and we are currently awaiting the return so we can properly inspect it. Once the item is returned, we will promptly review and resolve the situation. Please reach out to us directly so we can assist you further.
Frequently asked questions about Magnakom
How is Magnakom rated?
Magnakom has a 2.7 star rating with 2,126 reviews.
When is Magnakom open?
Magnakom is open now. It will close at 6:00 p.m.