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325 N Maple Dr, Ste 5099, Beverly hills, CA, 90209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The phone came looking great and I transferred all my data over just fine and then I actually go on the Home Screen and something pops up saying my camera isn’t connected and it’s telling me to go to settings. I go to settings and it says a part of the camera is unknown and is not a genuine Apple part.
Business response:
Thank you for your feedback and we’re sorry for the concern. The “Unknown Part” message can appear when iOS cannot fully verify a component, often due to prior repair history outside our control. All devices are fully tested and fully functional at the time of shipment and meet Amazon Renewed standards. Please contact us so we can assist you with a return or further support.
Why is my package keep running late? This is the second watch I repurchase bc it’s running late
Do not buy they sent me a phone that won’t hold charge it’s running under 80% and won’t stay on longer than a hour max used for medical purposes and seller refuses to exchange so not buy from them purchased instead from Best Buy in case of defects u can return fast and no issues
Business response:
Hello, This is the first time we are hearing from you, however we do see a return request in the system. We do not see that the device has been returned yet. We have not denied or prevented your return in any way, as this is your right within the 90-day return window. Please proceed with sending the item back so we can continue with the return process.
I ordered in excellent condition but it had scratches and damage I was expecting an excellent phone without no damage whatsoever
Business response:
Hello, we apologize that the device did not meet your expectations. We always aim to meet Amazon Renewed guidelines, and renewed devices may show some signs of use. We were unaware of the issue as we had not heard from you, but we have reached out in hopes of resolving this quickly. Please respond at your earliest convenience so we may assist further.
Paid a lot extra for next day and it was never going to arrive in less than 7 days
I received a faulty item and when I returned it within 7 days after receiving the watch, I wasn’t given a refund or a reason.
Business response:
We have reached out to you multiple times regarding the need to remove the iCloud account so that we could proceed with your return/refund. Unfortunately, we did not receive any response, so we are unsure if our messages were missed. We provided clear instructions for remotely removing the account to move forward with resolving this issue.
No se porque si Amazon te da garantía de que el dispositivo en excelentes condiciones llega con una batería por encima del 80% me envían uno con 77% muy irresponsable, me siento estafado y aparte un telefono todo golpeado como si fuera condición buena, no volveré a los ladrones de "Amazon"
No llega mi producto.
I never received the watch band that was supposed to be in the box with the watch, nor did I receive the band they were supposed to send when I contacted them about the original missing band. The refurbished watch does not charge fully no matter what charger I put it on or for how long.
Business response:
Hello, We did send this out to you, but after checking the tracking, it appears the carrier may have lost the package, as there has been no reported movement since the original scan. I will reach out to you directly through the messages to assist further. We sincerely apologize for this issue and any inconvenience it has caused.
Magnakom has a 2.7 star rating with 2,126 reviews.
Magnakom is open now. It will close at 6:00 p.m.