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Magnakom

2.7
  • Wholesalers
  • Beverly hills, CA

About this business

RetailWholesalers

Location details

325 N Maple Dr, Ste 5099, Beverly hills, CA, 90209, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.72,126 reviews
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Juan Manuel Pizarro Castano's profile image
Juan Manuel Pizarro Castano 
2 weeks ago

La publicación asegura un 80% y tenía un 77%. Se pagó por un producto renovado excelente, pagando extra por el mismo. El vendedor solo propuso un 5% de reembolso, considerándolo una burla. Decepción. Vendedor poco confiable. Si es este producto el “excelente” imaginar el los otros en estado bueno y/o regular. Pésima experiencia. 

Business response:

Hello, we’re sorry to hear about the issue with your device. We did offer a return for a full refund to resolve this matter. We also did not receive any images or details that would have helped us better understand the situation. Please feel free to contact us or initiate a return request so we can assist and resolve this for you as quickly as possible. 

Amazon Customer's profile image
Amazon Customer 
2 weeks ago

Both phones showed up and both phones were not as the quality stated they were. Scratches on both and the camera lens on one had what appeared to be a chip on the edge, company is not responsive to emails unless Amazon sends for you. And shopping back was a nightmare because of the lithium batteries. Would not use this seller for anything. They did refund quickly after complaining, not shipping! 

Business response:

We’re sorry to hear this. We responded promptly to all messages but did not receive any photos showing the reported damage. All devices are inspected before shipment, and no such issues were noted, and no damage was found upon return. Return shipping requirements for lithium batteries are set by Amazon/carriers and are outside our control. Your refund was processed promptly. 

Jo's profile image
Jo 
2 weeks ago

Seller has made it a difficult daily chore to try to acquire the item. 

Business response:

This order was shipped on time to the invoiced address. For security reasons, a signature was required for this delivery; however, no one has been available to receive or sign for the item. You may request local pickup directly through the FedEx site. If you are unable to receive the package, FedEx will return it to us and we will then issue a refund. 

Bob's profile image
Bob 
2 weeks ago

We did not receive the watch when scheduled to be delivered. I purchased a different one due to timing. I never opened or used it. 

Chelsea's profile image
Chelsea 
2 weeks ago

My package has not arrived. Per tracking information, i should have received it on April24, 2024. It’s still sitting in theFedEx office in McComb, MS. I want a refund. 

Demetrius Bryant I's profile image
Demetrius Bryant I 
3 weeks ago

I’ll never buy anything from yall again . A waste of my hard earned money . Paid same day delivery and 600$ for a phone that’s still not here and never letting time. Never again 

Elizabeth's profile image
Elizabeth 
3 weeks ago

Not delivered no response from seller 

Waldia Joseph's profile image
Waldia Joseph 
3 weeks ago

I didn't receive my package and I'm still waiting my refund 

JIMMY's profile image
JIMMY 
3 weeks ago

stay away from this seller this seller swindled me out of $274.00 and i'm still trying to get my money back. 

Business response:

The buyer purchased an unlocked device, which was shipped to the invoiced address in Florida. They later stated it was exported and is incompatible in their country, indicating use of a freight forwarder which is against Amazon policy. We offered a prepaid label and partial refund, which the buyer declined. The issue was unpredictable and not due to any of our fulfillment. 

Frequently asked questions about Magnakom

How is Magnakom rated?

Magnakom has a 2.7 star rating with 2,126 reviews. 

When is Magnakom open?

Magnakom is open now. It will close at 6:00 p.m.