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325 N Maple Dr, Ste 5099, Beverly hills, CA, 90209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible experience. Signature required with no delivery timing made it difficult. Rescheduling delayed everything. Pickup at FedEx was a mess due to scanner issues. Phone arrived scratched and dinged despite “Renewed Premium.” Seller didn’t respond, delaying return. Now waiting another 48 hours for approval. Unacceptable.
Business response:
Hello, thank you for your feedback. We’re sorry for the experience. Orders are shipped per selected delivery options, including signature requirements where applicable. Renewed items are inspected and graded before dispatch. Returns and refunds are processed in line with Amazon policy once the item is received and verified. We appreciate your understanding.
El celular que compre era desbloqueado de fabrica y renovado lo recibí bloqueado solo para operadora Verizon
Business response:
Hello, thank you for your feedback. We’re sorry for the concern raised. All devices are tested and confirmed as factory unlocked prior to shipment. If a carrier-related restriction is experienced, it may be due to network activation requirements rather than the device being locked. We’re happy to assist further if the customer contacts us directly.
Arrived late even with fast paid shipping
This is the second watch ordered. FedEx dropped the ball and they tell me i have to go thru Amazon for it to get fixed but Amazon and sellers have no provided any solutions. So I’m outa money and a watch.
Business response:
Hi, we understand your frustration. When we tried to ask for clarification and additional details, it seemed you were already upset and did not provide further explanation. Please be assured that we are always here to help and would be happy to resolve any concerns if you’d like to continue the conversation.
No me llegó el cargador, además de tener una abolladura grande. “Condición: excelente”
Business response:
Hi, we apologize for the issue. I’ve reviewed the images you provided and can confirm the cable is included. The dent appears to be damage that occurred during transit. We will open a claim on your behalf for this. You are also welcome to return the item, and we will work to resolve this for you promptly.
Ridiculous never again will buy anything from this seller
Business response:
We apologize for the inconvenience. Unfortunately, in your messages you were requesting a refund before we had received the device. We did explain that refunds are processed within 48 hours after the item has been received. We have only just received your device, so please allow the allotted processing time. We appreciate your patience and will complete the next steps as soon as possible.
Just a note to the seller. I ordered this iPad for a friend and a case to go with it. FedEx delivered the case early Wednesday morning, on the 21st. They did NOT deliver the iPad but they claimed they did. I called Amazon and they’re supposed to be looking for it. I called them the same day FedEx said they delivered it and I’m waiting to hear back from
Equipo en malas condiciones pantalla rayada mala calidad rayados baterías deficientes me siento estafado ofrecen equipos en excelentes condiciones y llegan equipos de muy muy mala calidad!
Business response:
Hello, we apologize that you are unhappy with your device. We were not aware of the issue, as you had not reached out or initiated a return request. We want to assure you that all devices undergo thorough checks and inspections prior to shipping; however, damage can sometimes occur during transit. We are here to help, so please respond to our messages so we can look into this further.
Bad experience, the phone does not match the description; it has many scratches on the screen and back. Totally disappointed.
Magnakom has a 2.7 star rating with 2,126 reviews.
Magnakom is open now. It will close at 6:00 p.m.